Hotel Zetta San Francisco, a Viceroy Urban Retreat (San Francisco, USA)

Hotel Zetta San Francisco, a Viceroy Urban Retreat (San Francisco, USA)

About Hotel Zetta San Francisco, a Viceroy Urban Retreat

Situated in San Francisco's SoMa district, this contemporary, sophisticated hotel caters primarily to business travellers with sleek furnishings and modern conveniences. Zetta's oversized guest rooms cater to tech savvy travellers. Free standard Wi-Fi is available while high-speed Wi-Fi is an additional cost. The rooms have G-Link connectivity, access to the digital New York Times, and a Jawbone Big Jambox with blue tooth enabled streaming. The lobby has a lounge area and bar for social gatherings. Guests can enjoy use of the Playroom which has pool, shuffleboard, and giant Jenga among other games. There is also a wellness centre with state-of-the-art gym equipment. Their British-style brassier, The Cavalier, serves breakfast, lunch, and dinner. Room service is available for guest’s wishing to stay in. Zetta is within walking distance of Union Square and Moscone Convention Center.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


55 5th Street, 94103, San Francisco, USA

Rating overview

  • Location
    Excellent  9.1 / 10
  • Rooms
    Very good  8.4 / 10
  • Service
    Excellent  8.9 / 10

Positive Reviews


Fun for guests young and old.

Previous guests were in love with Hotel Zetta's Playroom. In addition to the more traditional pool and shuffleboard, they have board games, video games, and a giant Jenga set. They described a lively scene, with the room almost packed some nights with hap


You'll have room to spread out.

Hotel Zetta boasts that all their rooms are over-sized or suites. Guests have certainly noticed, with many reviews praising the spaciousness of the rooms. This feature was particularly appreciated by guests staying long term, or travelling with children.


The location is convenient for work and play.

The hotel is just a short walk from Westfield Shopping Center, one of the largest shopping centres in the area. It's also near Union Square and the convention centre, a feature both business and leisure travellers appreciated. Public transportation is onl

Negative Reviews


Many homeless people live in the surrounding area.

Many guests had a problem with the number of homeless people in proximity to the hotel, with some reporting feeling relief as they stepped through the "safety" of the hotel's door. It is worth noting that none of these reviewers actually had any sort of n


A lovely view of a wall.

Though the hotel makes no claims of great views, many guests were unhappy with the view from their window (or lack thereof). They described looking out at a dirty window, and feeling of claustrophobia steaming from the lack of natural light.


The A/C units are noisy.

Many reviews complained that the older model A/C units in their room made quite the racket, with hyperbolic descriptions being bandied about like "a 747 taking off".

All amenities

Hotel facilities
  1. Business centre
  2. Arcade/Video games
  3. Entrance Hall/lobby
  4. Elevator
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room facilities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
Sports facilities
  1. Billiards
  2. Table tennis
Theme / Type
  1. Boutique hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


55 5th Street , 94103 , San Francisco , USA
Telephone: +1 4155438555 | Fax: +1 4155435885 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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