Humber Royal Hotel

The hotel, despite its often-criticized exterior, offers a surprisingly pleasant interior experience, with its signature feature being the picturesque views over the adjacent golf course, particularly from rooms with balconies. It is an ideal choice for business travelers seeking comfort and convenience during their work trips, families looking for spacious accommodations that can include adjoining rooms, and couples desiring a relaxing getaway or attending special events like New Year's Eve celebrations. Guests consistently highlight the hotel's friendly staff, impeccable cleanliness, comfortable rooms, and excellent value for money. To maximize your stay, consider requesting a room on a higher floor with a golf course view for a more scenic outlook, and remember that the hotel's unassuming external appearance belies its welcoming interior.

Facilities & Amenities
Guests frequently commend the hotel for its practical amenities, including ample free parking, which is a significant convenience. The Wi-Fi connectivity is generally reliable, ensuring guests can stay connected during their visit. The hotel features a bar area, often described as having an open and welcoming feel, though some minor issues like stickiness or specific drink availability have been noted. Rooms are equipped with televisions, with some newer rooms offering smart TV capabilities, though older models or signal issues are occasionally reported. Basic in-room facilities like kettles for tea and coffee are provided, and bottled water is a thoughtful touch, although sometimes not consistently replenished. The hotel also offers accessible facilities and versatile event spaces that are well-utilized for various functions.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is generally positive, with many guests praising the spacious rooms and the overall tidiness. The beds are frequently described as comfortable, contributing to a good night's sleep, though some guests have found the mattresses to be too soft, hard, or showing signs of wear, occasionally leading to discomfort. A recurring concern is the poor lighting in rooms, with many noting a lack of main overhead lights, relying instead on desk or bedside lamps. While bathrooms are typically clean, some reviews mention them being dated, having stained tiles, or issues with shower pressure or mould. Noise levels are generally low, but some guests have experienced disturbances from other guests, external sounds, or internal building noises like pipes.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive reviews. Breakfast is a highlight for many, often praised for its delicious and varied selection, including both continental and freshly cooked-to-order options. However, some guests have noted occasional issues with slow service, cold food, limited continental choices, or inconsistent stock. The evening meal is frequently commended for its quality, generous portions, and reasonable pricing, with specific dishes like fish and chips or steak receiving high praise. The restaurant and bar areas are generally described as pleasant, though some found them to be cold. Room service is available, but guests should be aware of a potential delivery charge. The coffee served is often highlighted as excellent.

Location & Accessibility
The hotel's location is consistently highlighted as convenient and easily accessible, particularly for those visiting the local area or attending events nearby. It is situated just outside the town center, offering a quiet environment, and importantly, provides ample free parking, which is a significant advantage for guests traveling by car. While the exterior appearance is often noted as unappealing, its setting overlooking a golf course provides a pleasant outlook from many rooms. The hotel's proximity to local amenities and its ease of access by both car and bus make it a practical choice for various types of stays, ensuring convenience for all visitors.

Staff & Service
The hotel staff receive overwhelmingly positive feedback, consistently described as friendly, helpful, welcoming, and attentive. Guests appreciate the efficient check-in process and the staff's willingness to assist with requests, often going above and beyond to ensure a pleasant stay. While the overall service is highly praised, there are some mixed comments regarding housekeeping, with a few guests reporting issues such as missed cleaning, dusty surfaces, or insufficient towel replenishment. A notable point of contention for many guests is the £100 holding deposit required upon arrival, which is often unexpected and not clearly disclosed during booking, leading to frustration, particularly when refunds are delayed.

Additional Information
A prominent and frequently discussed aspect of the hotel is its exterior appearance, which many guests describe as unattractive, dated, or resembling an office block, often advising new visitors not to be deterred by its initial impression. Despite this, the hotel is consistently praised for offering excellent value for money, making it a popular choice for budget-conscious travelers. It is a highly regarded venue for various events, including weddings, New Year's Eve parties, and business functions, with guests often commending the efficient organization and quality of these occasions. Guests should be aware that the hotel may have limited dining services on Sunday evenings, including no room service, which might require seeking meals outside the premises.