Hyannis Plaza Hotel, USA - www.trivago.com

Hyannis Plaza Hotel (Hyannis, USA)

Hyannis Plaza Hotel (Hyannis, USA)

About Hyannis Plaza Hotel

International Inn & Suites Hyannis is situated a mile away from the Hyannis Harbor. Hotel offers comfortable accommodations and features an outdoor pool, gift shop and free parking. The basic rooms feature a flat-screen TV, coffee/tea maker, phone and small refrigerator. Hotel also has upgraded suites that feature stylized decor, separate living area, in-room safe and include Jacuzzi tubs in the bathroom. Guests can have a great time by going on a ferry ride to Nantucket and Martha's Vineyard. Guests can relax at the on-site Therapeutic Spa and make use of the free Wi-Fi and 24-hour front desk service. Guests can enjoy refreshing drinks at the on-site bar/lounge and eat delicious food at “International Inn Bar & Grill”. There are lot of restaurants and shops in the vicinity of the hotel where guests can visit. Nantucket is 30 miles, Plymouth is 34 miles and Martha's Vineyard is 40 miles away from the International Inn & Suites Hyannis.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

662 Main Street, 02601, Hyannis, USA

Rating overview

6.6
trivago Rating Index based on 529  reviews from:
  • Location
    Very good  8.4 / 10
  • Rooms
    Okay  4.9 / 10
  • Service
    Okay  6.6 / 10

Positive Reviews

positive:

Great Location

Guests reported that they loved the location of the hotel which is surrounded by amazingly beautiful Hyannis Beaches and they could relax here in peace away from the hustle and bustle of the cities.

positive:

Jacuzzi tubs

Some of the guests commented on the massive Jacuzzi tubs in the bathroom of upgraded suites.

positive:

Breakfast

Few guests reported that the breakfast buffet was pretty good.


Negative Reviews

negative:

Awful rooms

Guests frequently mentioned about the rooms to be filthy, worn and smelly with old damaged furniture and stained walls. The carpets were dirty, ceiling tiles were falling apart and the mattresses were old, messy and uncomfortable with cheap linens over them. Some guests even complained of having bed bugs and black mold growing inside the room. Moreover, the bathrooms were cramped/dirty and had a terrible smell overall.

negative:

Unreasonable fee and thefts

Lot of guests reported that the hotel charged extra fee at the time of check-out based on what the staff found in the room (e.g. cigarette buds) after the guests vacated the hotel. Furthermore, extra money was charged that even the guests were aware of as what the receipt stated did not match to what they were actually charged. Some guests also reported about the thefts that took place in the hotel rooms as the gifts and valuable things they had left in the rooms while going for dinner/shopping were stolen.

negative:

Unfriendly staff

Guests frequently commented on the staff to be rude and unprofessional. Moreover, the hotel had an awful service and front desk staff was not at all accommodating.


All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Parking
  4. Pets allowed
Room facilities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

662 Main Street , 02601 , Hyannis , USA
Telephone: +1 5087755601 | Fax: +1 5088628092 | 

Cleanliness policies

  • Safe distance
  • Hand sanitizer provided
  • Online check in/check out

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