I Square Hotel

The hotel offers a memorable stay, distinguished by its direct connection to a shopping mall and Lotte Mart, providing unparalleled convenience. Guests consistently highlight the spacious rooms, exceptional cleanliness, comfortable beds, and excellent value for money as key features. This property is an ideal choice for families seeking ample space and easy access to amenities, business travelers who appreciate its convenient location and telework-friendly environment, and sightseers looking to explore the city with ease. To enhance your experience, it is advisable to be mindful of parking availability during peak event times and to confirm the number of in-room amenities provided for your group size upon check-in.

Facilities & Amenities
Guests generally find the hotel's facilities to be good, contributing to a comfortable stay and offering excellent value. The parking situation receives mixed feedback; while many appreciate the availability of ample space, particularly the underground parking and convenient electric vehicle charging stations, some guests note that the entrance can be narrow, requiring careful navigation for larger vehicles. During peak times, such as when events like weddings are held, the parking lot can become quite crowded, leading to difficulties in finding a spot. One guest also reported issues with non-working escalators in the parking area, which made transporting luggage challenging. Despite these minor inconveniences, the overall sentiment regarding the hotel's general facilities is positive, with guests finding them well-maintained and convenient for their needs, enhancing their overall experience at the property.

Cleanliness & Room Comfort
Guests consistently praise the exceptional cleanliness of the rooms and the hotel overall, providing peace of mind, especially for those traveling with young children. The room size is a significant highlight, with many guests noting the spaciousness of both the sleeping areas and the bathrooms, often exceeding expectations compared to other hotels in the area. The beds are frequently described as comfortable and the linens as clean and inviting, ensuring a restful night's sleep. While most guests find the rooms to be quiet and conducive to relaxation, a few have mentioned minor disturbances such as the sound of the air conditioning or music from outside in the evenings. Some guests also appreciate specific in-room features like the high ceilings and the presence of a bathtub. However, one guest noted that the provision of amenities like towels was sometimes insufficient for the number of occupants, requiring additional requests.

Dining & Food Quality
The hotel's breakfast receives largely positive feedback, with many guests recommending it for its excellent value and good quality given the price point. While the menu is extensive, some repeat guests have noted that the breakfast variety remains consistent over time, which can lead to a feeling of repetition for longer stays. However, the overall sentiment is that the breakfast offers a satisfying start to the day. On the other hand, the hotel's internal dining options for lunch and dinner, including a restaurant and bar, receive mixed to negative feedback. Some guests report that these facilities were either not open during their stay or offered very limited choices, including room service. A few guests also expressed difficulty finding coffee within the hotel itself outside of breakfast hours. Despite these limitations, the direct connection to a shopping mall provides numerous external dining alternatives.

Location & Accessibility
The hotel boasts an exceptionally convenient and central location, making it a significant advantage for guests. It is situated very close to the city train station, providing easy access for exploring the area and connecting to other destinations. A major highlight is the direct connection to a large shopping mall and Lotte Mart, allowing guests to conveniently access a wide array of restaurants, shops, and a supermarket without needing to go outside. This proximity to amenities is highly valued by both families and business travelers. The hotel's position in the downtown area of Gimhae also places it within easy reach of various local eateries and tourist points, making it simple to navigate and enjoy the city. Guests appreciate the overall accessibility and the quiet environment despite being in a bustling area.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the excellent service provided by various team members, including the front desk, housekeepers, and breakfast buffet staff, noting their willingness to assist with requests and resolve issues promptly. One guest specifically commended the staff for their professional and satisfactory handling of an unexpected in-room phone issue during the night. While the vast majority of feedback is positive, with guests feeling well-cared for, a few isolated comments suggest minor inconsistencies, such as one guest experiencing a wait at check-in due to limited staff at the reception, or a desire for some staff members to exhibit a more consistently bright and professional demeanor. Overall, the dedication of the staff significantly contributes to a positive and comfortable guest experience.