IntercityHotel Duisburg

This modern hotel, recently built or renovated, stands out for its central location directly opposite the main train station, making it an ideal base for various travelers. Its contemporary ambiance, combined with consistently praised cleanliness and comfortable accommodations, contributes to a pleasant stay. The hotel is particularly well-suited for business travelers due to its excellent transport links and for sightseers looking to explore the city center and nearby attractions. Couples appreciate the stylish rooms and convenient access to dining and shopping, while marathon participants have found the hotel accommodating for their specific needs, such as bike storage and early breakfast. To enhance your experience, consider requesting a room away from the main road if you are sensitive to noise, and be aware of the available parking options.

Facilities & Amenities
The hotel features a modern decor throughout, creating a pleasant and inviting atmosphere for guests. Many appreciate the convenience of free Wi-Fi, though some have noted inconsistencies in its speed. Parking is available on-site, but it is often mentioned as being expensive, with guests sometimes finding more affordable alternatives nearby. The hotel also offers self-check-in and self-check-out options for a streamlined arrival and departure. While there is a bar, several guests have reported issues with its early closing times and limited beverage selection, sometimes directing guests to a vending machine. Specific amenities like bike storage have been highlighted as a positive for those traveling with bicycles.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness of the rooms and the hotel overall, describing them as well-maintained and modern. The comfortable beds and high-quality linens are frequently praised, ensuring a restful night's sleep, though some found the pillows to be too thick without alternatives. The soundproofing is generally effective, minimizing noise levels from the adjacent highway and train station, allowing for quiet rooms even with the central location. However, some guests on lower floors or facing the road have experienced noticeable noise, making it difficult to open windows. The spacious bathrooms often feature a rain shower, but the glass wall design can lead to water splashing and may lack privacy for non-couples.

Dining & Food Quality
The breakfast buffet receives widespread positive feedback for its quality and breakfast variety, offering a good selection of options. Guests appreciate the fresh fruit, pastries, and various hot items like scrambled eggs and baked beans, though some have noted that hot items can be lukewarm or that popular choices like bacon are sometimes unavailable. The coffee machine is a popular feature, but during peak times, the breakfast area can become crowded, leading to queues and slow replenishment of items. While the hotel has a restaurant area, it is primarily used for breakfast, with limited or no dinner service available, leading some guests to seek dining options elsewhere.

Location & Accessibility
The hotel's central location is a significant advantage, situated directly opposite the main train station, providing excellent connectivity for travelers. It offers easy walking access to the city center and a nearby shopping street, making it convenient for exploring. The inclusion of a free public transport ticket with bookings is a highly valued benefit, allowing guests to navigate the city effortlessly. While the hotel is close to a busy highway, the effective soundproofing generally mitigates noise inside the rooms. Parking is available, but it is often cited as being expensive, prompting some guests to utilize alternative parking garages in the vicinity.

Staff & Service
The friendly staff consistently receives high praise for their helpful service and attentiveness across all departments, from reception to the breakfast area. Guests frequently highlight the quick check-in and check-out processes, with many appreciating the option for self-service. The staff's willingness to assist with requests, such as early check-ins or providing information, contributes positively to the guest experience. While housekeeping is generally thorough, some guests have noted that room cleaning is not daily unless requested, and a few experienced issues with missed spots or early disturbances from cleaning staff. Overall, the team's commitment to guest satisfaction is a recurring theme.

Additional Information
A significant and frequently mentioned issue is the inconsistent functionality of the air conditioning, with numerous guests reporting it being inoperative, especially during warmer months. This often leads to uncomfortable room temperatures, as opening windows is not always feasible due to external noise. The hotel operates a card-only payment policy, which some guests found inconvenient. A notable benefit is the provision of a free public transport ticket, enhancing guests' mobility around the city. Guests should also be aware that room cleaning policy is not daily by default, requiring a specific request for service.