Intercontinental Hotels Guangzhou Exhibition Center By Ihg

This hotel offers a luxurious and memorable stay, distinguished by its stunning Pearl River views and modern, elegant design. It is particularly well-suited for business travelers due to its close proximity to the Canton Fair exhibition center, offering convenient access and dedicated services. Leisure travelers and couples will appreciate the beautiful cityscapes and sophisticated ambiance, while families can enjoy spacious accommodations and a range of facilities. Guests consistently highlight the exceptional service provided by the staff, the comfort of the rooms, and the diverse dining options. To maximize your experience, consider requesting a room on a higher floor for breathtaking vistas, and take advantage of the hotel's excellent metro connectivity for exploring the city's attractions.

Facilities & Amenities
The hotel provides a comprehensive array of facilities designed to enhance guest comfort and convenience. The swimming pool is a standout feature, noted for its size, cleanliness, and the presence of attentive lifeguards, making it enjoyable even in winter. A well-equipped fitness center is also available for guests to maintain their routines. The executive lounge, located on a high floor, offers spectacular views, a quiet atmosphere, and a selection of food and beverages, making it ideal for relaxation or informal meetings. Guests also benefit from reliable free Wi-Fi throughout the property. While most facilities are highly praised, some guests noted that certain aspects, like the SPA, can be quite expensive compared to external options, and there were mixed experiences with the laundry service billing.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness and the overall comfort of the rooms. The accommodations are described as spacious, modern, and elegantly designed, often featuring automatic curtains and smart facilities that enhance the stay. Many rooms boast impressive Pearl River views or Canton Tower views, adding to the luxurious feel. The comfortable beds and high-quality linens ensure a restful night's sleep. While the majority of guests found their rooms immaculate, a few reported minor issues such as traces of tape or loose fixtures in the bathroom, or an occasional lack of attention to detail in cleaning. Some guests also experienced issues with the air conditioning not cooling sufficiently, or found the bathroom design with transparent windows to lack privacy.

Dining & Food Quality
The hotel's dining options receive considerable positive feedback, particularly the breakfast buffet, which is lauded for its extensive variety of both Chinese and Western dishes. Guests appreciate the quality and freshness of the food, with many highlighting the delicious options available. The executive lounge also offers a commendable selection of food during Happy Hour. The hotel features several restaurants, including Char Restaurant (a steakhouse), Canal Luna (Cantonese cuisine), and Cafe Aqua (all-day dining). While the food quality is generally high, some international guests expressed a desire for more diverse or specific international options, and a few noted that certain dishes at the buffet were not kept hot enough. Some guests also found the restaurant prices to be on the higher side.

Location & Accessibility
The hotel's central location is a significant advantage, especially for those attending the Canton Fair, as it is conveniently close to the exhibition center. Guests appreciate the easy metro access nearby, which provides efficient transportation to the city center and other major attractions like the Guangzhou Tower and the Pearl River. The surrounding area offers a vibrant selection of restaurants and shopping options within walking distance, adding to the convenience. While the location is ideal for business and local exploration, some guests noted that it is a bit further from the airport and certain downtown areas, requiring longer travel times. Parking is available and generally considered convenient for guests with vehicles.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently commend the quick check-in process and the staff's willingness to go above and beyond to assist with various requests, from arranging transportation to providing local recommendations. The housekeeping team is often highlighted for their thoroughness and thoughtful touches, ensuring rooms are well-maintained. The executive lounge staff are particularly noted for their professionalism and warm hospitality, creating a welcoming atmosphere. While the vast majority of interactions are positive, a few guests mentioned occasional language barriers with some staff members, particularly outside of the front desk, which sometimes led to minor communication challenges.

Additional Information
Guests should be aware of certain specific policies and features that contribute to the overall stay. The hotel offers rewards program benefits, with some members reporting upgrades and other perks. For those utilizing the swimming pool, there is a requirement to purchase a swimming cap before entry, which some guests found unusual. While the laundry service is available, a few guests reported confusion or unexpected charges on their bills, suggesting a need for clearer communication regarding pricing. The hotel also provides family rooms equipped with unique features like slides, which are a hit with younger guests. Additionally, the hotel occasionally hosts special events or themed buffets, such as Indian cuisine, which are well-received by guests.