International Bucharest City Centre Hotel

Guests frequently highlight the hotel's spacious rooms as a signature feature, providing ample comfort and a sense of luxury. Its prime location near the city center makes it an excellent choice for sightseers eager to explore local attractions on foot, and its quiet surroundings appeal to business travelers seeking a peaceful stay. Many guests also find it suitable for couples looking for a comfortable retreat and families who appreciate the generous room dimensions. The hotel consistently receives praise for its cleanliness, the comfort of its accommodations, and the generally helpful demeanor of its staff. To enhance your experience, it is advisable to inquire about any scheduled events or parties at the hotel, as these can sometimes lead to noise. Additionally, guests should be prepared for a classic, somewhat older decor, which some find charming while others note its need for modernization.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience, though some aspects receive mixed feedback. Wi-Fi is available, allowing guests to stay connected, and rooms are equipped with a mini-bar for refreshments. The presence of two swimming pools, one heated and one cold, is a notable amenity, providing options for relaxation, though guests should be aware they typically close by 9 PM. However, the elevators are a recurring point of concern, with some guests experiencing long wait times and noting that only one may be operational for an eight-floor building. While a fitness room is listed in some directories, several guests report its absence, leading to disappointment. Overall, while some amenities are appreciated, the functionality and availability of others could be improved.

Cleanliness & Room Comfort
Guests generally find the rooms spacious and appreciate the comfortable beds and quality mattresses that contribute to a restful stay. Many rooms are described as clean upon arrival, though some guests report issues with dust or a persistent old carpet smell. The bathrooms are also typically large, often featuring a bidet, but some guests encounter issues such as a high bathtub with only a handheld shower, clogged drains, broken showers with poor water pressure, or a cracked sink. Air conditioning is a frequent point of contention, with many guests reporting it to be non-functional, weak, or noisy, leading to uncomfortable temperatures. While some rooms are quiet, others experience noise levels from adjacent rooms or hotel events due to poor soundproofing. The decor is consistently described as old or outdated, with issues like broken windows, old televisions with limited channels, and a lack of sufficient electrical sockets.

Dining & Food Quality
The hotel's breakfast receives mixed reviews, with many guests finding it to be good, varied, and tasty, offering a decent selection of options in a buffet style. However, some guests describe the breakfast as average, poor, or limited, noting that the coffee quality could be improved and that items are not always promptly refilled, especially later in the morning. The restaurant itself is generally considered to offer good food, with some guests praising its quality and presentation. Conversely, other guests find the food selection to be below average for a hotel of its rating, and some report issues with the restaurant service, including staff appearing unenthusiastic or the restaurant closing earlier than advertised, making it difficult to get dinner or even water after certain hours. Overall, while some dining experiences are positive, consistency and certain aspects of service are areas for improvement.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it a significant draw for many guests. It is situated within easy walking distance of the city center and the Old Town, typically a 10 to 15-minute stroll, allowing guests to explore popular attractions, restaurants, and shops with ease. Its proximity to the Parliament Palace and public transportation options, including bus stops, further enhances its accessibility. For guests arriving by car, parking is a major advantage, with a large, often free parking area available. While some reviews mention the parking being across the street or on gravel, its availability is consistently appreciated, especially in a busy urban environment. The surrounding area is generally described as quiet and safe, providing a peaceful retreat despite its central position.

Staff & Service
The staff and service at the hotel receive varied feedback, though many guests commend the team for being exceptionally welcoming, attentive, and polite. Numerous reviews highlight the helpfulness of the staff, particularly at the reception, and appreciate the generally quick check-in process. Guests often praise the good customer service and the staff's willingness to assist with requests. However, some guests report instances of uncooperative or rude staff, particularly at the front desk, and a few mention a lack of familiarity with local attractions or a perceived unprofessional attitude. There are also recurring comments about housekeeping issues, such as inconsistent replenishment of coffee sachets or toiletries, and some guests note that bed sheets were not changed regularly. Overall, while many experiences with the staff are positive, there are areas where consistency and training could be improved to ensure a uniformly excellent service.

Additional Information
Guests should be aware that the hotel occasionally hosts parties or events, particularly on upper floors, which can lead to significant noise and a bustling atmosphere, sometimes causing inconvenience for guests seeking a quiet stay. The poor soundproofing in rooms means that noise from corridors or neighboring rooms can be easily heard. A unique hotel policy noted by some guests is the practice of staff checking rooms before checkout to ensure nothing has been taken. While the hotel is described as having an old or classic Romanian aesthetic, many reviews suggest a renovation is needed to update the decor and address maintenance issues. Some guests also report challenges with the heating system, noting that the maximum temperature setting might be insufficient for comfort, and issues with dry air or dust contributing to allergies. The hotel also has a pet-friendly policy, though a fee is typically applied per pet per night.