Jasper Hotel is a four-star smoke-free boutique hotel featuring a business centre, fitness facilities, a computer station and a 24-hour front desk. The hotel is a half an hour’s drive from Melbourne Tullamarine Airport. This family-friendly hotel has 90 air conditioned guestrooms each having its own private shower-only bathroom stocked with free toiletries. Amenities include a minibar, daily housekeeping, a refrigerator, an in-room safe, coffee/tea making facilities and cable TV. Jasper Hotel features a safety-deposit box at the front desk, laundry facilities, free Wi-Fi, luggage storage, concierge services and express check-in/check-out. Guests have access to concierge services, a tour desk and a car hire service. Each morning, a cooked-to-order breakfast is served at a surcharge. Jasper Hotel Kitchen specialises in local dishes and serves breakfast, brunch, and lunch. Twenty-four hour room service is available. Queen Victoria Market is a five-minute walk away from the hotel and Bourke Street Mall is two kilometres away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel is strategically located as it is close to quite a number of amenities. It also provides guests with an easy access to the CBD. Guests who love shopping have the chance to shop at Queen Victoria Market which is a short walk from the building. Plenty of eateries and restaurants are close by.
From the first time you walk into the hotel, you are treated with a warm welcome from the front desk. The employees are very hospitable and warm. The employees try as much as possible to make you feel comfortable and at the right place. They are outstanding.
The newly refurbished rooms are beautifully decorated. Guests were pleased also with the large storage spaces in them. The furniture is stylish and goes well with hotel's theme. Showers are quite powerful.
Many guests were of the feeling that the hotel rooms had paper thin walls. They could hear conversations coming from neighboring rooms especially at night hours. Noise from the street noise was also quite loud. Guests felt that the rooms need a better soundproofing system.
A number of guests have complained about their mattresses being too soft and their pillows too flat and hard. Some beds were too small and some mattresses sagged in the middle. This was very fatiguing and agonizing especially for those with sensitive backs.
The air conditioners in some rooms can get a bit loud. Some guests were perturbed by the noise they experienced mainly at night times. This was quite disturbing to their quiet and peaceful time.
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