KAMAKURA Hotel

The hotel offers a unique and memorable experience, with its private sauna being a standout feature, often highlighted for its tea-infused steam and tranquil atmosphere. Guests consistently praise the hotel's attentive staff, delicious breakfast, and impeccable cleanliness, all contributing to a highly satisfying stay. Its prime location near the station makes it an ideal choice for sightseers eager to explore the area's attractions, while couples seeking a peaceful and culturally rich escape will find the blend of traditional and modern Japanese design particularly appealing. For those planning a visit, it is highly recommended to book the private sauna in advance due to limited availability, and be prepared to savor a truly authentic Japanese breakfast experience.

Facilities & Amenities
The hotel provides a range of amenities designed to enhance guest comfort and relaxation. The private sauna is a significant draw, offering a unique tea-infused experience with a cold plunge and an outdoor relaxation space, though guests should note there is no shower within the sauna area itself. Upon arrival, guests are welcomed with complimentary drinks, and a selection of local brews is available at the bar. In-room amenities include high-quality coffee and tea, along with skincare products that many guests appreciate. While the hotel does not offer on-site parking, guests can find options nearby, though these may incur additional costs. Some guests noted the absence of an ice dispenser or an air purifier in their rooms.

Cleanliness & Room Comfort
Guests generally commend the hotel for its cleanliness, describing rooms as spotless and well-maintained. The spacious bathrooms with large bathtubs are frequently highlighted as a luxurious feature, providing ample space for relaxation. Most guests found the beds comfortable, ensuring a restful night's sleep. However, some guests reported issues with weak water pressure in the showers, making it difficult to adjust temperature or fill the tub efficiently. A few reviews mentioned concerns regarding humidity or a damp smell in some rooms, and isolated instances of insects were reported. While the hotel is generally quiet, some guests occasionally heard noise from neighboring rooms or the corridor.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim. Guests consistently rave about the delicious onigiri (rice balls) and miso soup, which are offered with refill options and a variety of high-quality fillings sourced from local purveyors. The breakfast is praised for its authentic Japanese style, with many appreciating the fresh ingredients and the option to customize their meal. The hotel's bar and restaurant also garner positive feedback for their tasty food and stylish cocktails, with some guests highlighting the excellent appetizers. While room service is available, some guests found the options limited or the portions to be on the smaller side for the price.

Location & Accessibility
The hotel boasts an exceptionally convenient central location, situated just a minute or two walk from Kamakura Station's West Gate. This proximity makes it incredibly easy for guests to access public transportation and explore the city's attractions. Many popular sites, including the Tsurugaoka Hachimangu shrine and the beach, are within comfortable walking distance. Despite its central position, the hotel is noted for being on a quiet street, providing a peaceful retreat from the bustling city. While the hotel does not have on-site parking, guests can find paid parking facilities in the vicinity, though costs can be a consideration.

Staff & Service
The hotel staff consistently receive high praise for their friendly, helpful, and attentive service. Guests frequently highlight their politeness and willingness to go above and beyond, including assisting with luggage, accommodating special requests for celebrations, and providing local recommendations. The check-in and check-out processes are generally described as smooth and efficient, with staff often offering to store luggage before or after a stay. Most guests found the staff's English proficiency to be good, facilitating clear communication. While the vast majority of feedback is positive, a few guests reported isolated instances of perceived staff coordination issues or dissatisfaction with how certain unexpected situations, such as a temporary hot water outage, were handled.

Additional Information
Guests planning to use the private sauna should be aware that it requires a separate reservation and an additional fee, and slots can be limited, so booking in advance is highly recommended. The hotel offers a welcome drink service, typically available during specific afternoon hours. Unlike some larger establishments, the hotel does not provide 24/7 room service, which is a point some guests noted. Some rooms feature unique design elements, such as a slightly narrow entrance that can make shoe removal challenging, or a balcony that may require navigating around furniture to access. A few guests also mentioned the automatic toilet lid as a quirky feature that sometimes activated unexpectedly.