If you're looking for a no-frills hotel in Kauai at an affordable price, this is a good bet. You won't find luxurious amenities, but you also won't be paying the kind of prices that Hawaiian resorts charge. Guests noted that it's a cheap price for the location.

The onsite Lava Lava Club is popular amongst the hotel guests. They praised its diverse menu and choice of appetizers. They liked the convenience, the taste and its oceanside view.

The hotel is right on the beach. You can't beat the convenience nor the splendor of waking up every morning to an ocean view, visitors said.

Several guests commented that the front desk was terribly rude and unpleasant. They noted that their attitude was as if they couldn't be bothered. As one guest stated: “There was no aloha spirit in the employees.”

Another chief complaint amongst guests was that you could overhear lots of noise from the other hotel rooms. Some visitors said the walls were paper-thin and the slat-style windows allowed a lot of noise in. This noise complaint also extended to the air conditioning system, which many said was too loud.

The room was not cleaned daily and the entire hotel needed better care and attention, guests complained. They also said that the pools were filthy that they didn't want to swim in it, and that it was more like a motel masquerading as a hotel.