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Kempinski Hotel Cancún (Cancun, Mexico)


Kempinski Hotel Cancún (Cancun, Mexico)

About Kempinski Hotel Cancún

A luxury resort set in picturesque Cancun, the Ritz-Carlton sits on a stunning beach and provides a tranquil escape for guests. Guests of the hotel are sure to enjoy the 1,200 feet of spectacular white sandy beach, as well as countless swimming pools, restaurants and amenities. Rooms at the Ritz-Carlton Cancun offers panoramic views of the Caribbean Sea by way of private balconies and terraces. Marble bathrooms, luxurious bedding and high quality amenities are standard in every room. Turndown service is available, as well as high speed Internet access. Endless amenities featured throughout the resort include Ritz Kids activity camp, exclusive club lounge, tennis centre, oceanfront whirlpool and private beach palapas. A fitness centre, beauty salon and Kayantá Spa are also provided. Two award-winning restaurants are on-site, as well as nine dining outlets. The Club Grill and Fantino offer an extensive selection of international dishes. Attractions include Sunrise Yoga, Chichen-Itzá by helicopter and Tequila tasting. This accommodation is also known as Cancun Ritz-Carlton, Ritz-Carlton Cancun, Ritz-Carlton Hotel Cancun, and Ritz-Carlton Cancun Hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 1023  reviews from:
  • LocationExcellent  (9.3 / 10)
  • RoomsExcellent  (8.9 / 10)
  • ServiceExcellent  (9.4 / 10)
  • CleanlinessExcellent  (9.5 / 10)
  • Value for moneyGood  (7.6 / 10)

Positive Reviews


Luxurious resort experience.

If you’re looking for a spectacular resort in a stunning location, the Ritz-Carlton in Cancun provides luxury and pristine setting. Service, amenities and accommodations are top notch and fit within the brand’s exceptional reputation.


Countless amenities keep you busy.

There is no end to the recreational activities to enjoy during a stay at the Ritz Carlton. Swimming pools, Kids camp, spa and fitness centre give you plenty to do during any visit. If you want to venture outside the resort and explore Cancun, hotel staff


Delicious food options.

There are multiple food options on-site at the resort. Two sophisticated restaurants are award-winning and provide you with an exceptional dining experience. When you want a quick bite to eat or drink, there are various outlets throughout the resort that

Negative Reviews


Resort is pricey.

The Ritz-Carlton has a reputation for being high end, but that also means that it’s fairly expensive to stay for any amount of time. While there are cheaper alternatives, you might be willing to splurge on staying at the Ritz-Carlton if you’re interested


Pools get crowded.

During peak travel seasons, the outdoor amenities could experience a high volume of guests. In some cases, pools get crowded with tourists and children, which could leave you feeling more frazzled than relaxed.


Some of the rooms are dated.

When you’re paying for a stay at the Ritz Carlton, you have expectations. Some of the rooms might be a little more worn than others – typically if you’re staying in one of the standard rooms, which sees a higher turnover. Ask for an updated room if your b

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Solarium
  6. Hot tub
Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Elevator
  5. Gym
  6. Parking
  7. Terrace
  8. Bell service
  9. Hotel bar
  10. Outdoor swimming pool
  11. Hotel safe
  12. Convenience store
For children
  1. Childcare
  2. Playground
  3. Kids' club
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
  5. In-room accessibility
  6. Teleprinter
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Air conditioning
  9. Minibar
  10. Satellite TV
  11. Desk
  12. Sitting area
Sports facilities
  1. Bike rental
  2. Golf course
  3. Fitness
  4. Tennis court
  5. Yoga
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Retorno del Rey 36 , 77500 , Cancun , Mexico
Telephone: +52(998)8810808 | Fax: +52(998)8810815

Frequently Asked Questions about Kempinski Hotel Cancún

  • Is there a pool area at Kempinski Hotel Cancún?

    Yes, Kempinski Hotel Cancún offers 2 pool areas.

  • Are pets allowed at Kempinski Hotel Cancún?

    No, Kempinski Hotel Cancún doesn’t allow pets.

  • Is parking available at Kempinski Hotel Cancún?

    Yes, Kempinski Hotel Cancún provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Kempinski Hotel Cancún?

    Check-in at Kempinski Hotel Cancún is available from: . Check-out time is by .

  • Where is Kempinski Hotel Cancún located?

    Kempinski Hotel Cancún is located in Retorno del Rey 36, 77500, Cancun, Mexico.