Killington Grand Resort Hotel (Killington, USA)

Many guests state that the staff at this resort is extremely helpful and friendly. They care about their guests and will go out of their way to make sure a guest is satisfied. Also, the staff is always available if you need them.

Guests state that they love the hot tubs at this resort and relaxing in them with mountain views to stare at is a fantastic experience. They mention that the hot tubs and pool were always open and working properly so they never missed out on their daily relaxation session.

Guests mention how amazing the rooms are. They are spacious and they have all the amenities you need to make your vacation complete. Guests also state that the bathrooms are very large and have lots of room for getting ready for a night out.

Guests mention that the rooms weren't cleaned properly when they stayed at this resort. They still found dirt, dust and mold lingering in the rooms when they arrived.

Guests mention that the staff does not always know all of the amenities and services that the resort has to offer. Guests found themselves asking multiple staff members if they had specific services, only to end up confusing answers.

Guests mention that the games/arcade room was disappointing because many of the games were broken while they were at the resort and they did not receive any maintenance attention during their stay.