Kimpton Vero Beach Hotel And Spa By Ihg

The hotel offers a memorable experience, primarily distinguished by its direct beachfront access and the consistently exceptional staff service that creates a truly welcoming atmosphere. Guests frequently highlight the spacious rooms with their comfortable furnishings and often stunning ocean views, contributing to a sense of luxury and relaxation. The property is notably pet-friendly, making it an ideal choice for pet owners who appreciate the thoughtful amenities provided for their companions. Dining options on-site also receive praise for their quality and convenience. This hotel is particularly well-suited for couples seeking a romantic and pampered escape, as well as families looking for a comfortable and amenity-rich base for their vacation. To enhance your stay, guests recommend taking advantage of the complimentary afternoon wine hour and morning coffee, and noting that beach chairs and umbrellas are collected at 5 PM.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and leisure. The pool area, while sometimes noted as small and prone to crowding, especially on weekends, offers a refreshing escape with a hot tub and convenient towel service. Guests appreciate the ease of beach access, where beach chairs and umbrellas are provided, along with the option to use boogie boards. The fitness center is available for workouts, and a spa offers various treatments for relaxation. Complimentary amenities in the lobby, such as coffee, tea, water, and lemonade, are highly valued, as is the daily wine hour with popcorn. Other conveniences include robes, yoga mats, and umbrellas in rooms, along with free sunscreen by the pool, contributing to a well-equipped and thoughtful guest experience.

Cleanliness & Room Comfort
Guest reviews consistently praise the cleanliness of the hotel, noting that rooms are well-maintained and often smell pleasant. The spacious rooms are a significant highlight, frequently described as well-appointed with a comfortable, old-world charm. Many rooms feature balconies offering beautiful ocean views or overlooking the pool. Guests often commend the comfortable beds and high-quality linens, ensuring a restful sleep. Large bathrooms with soaking tubs and separate showers are a luxurious touch, often equipped with rain shower heads and good water pressure. While some guests mentioned minor issues like carpet stains or a slightly dated appearance in certain areas, these were generally outweighed by the overall positive feedback on room condition and comfort. Noise levels are typically low, contributing to a peaceful environment.

Dining & Food Quality
The hotel offers diverse dining experiences through its two on-site restaurants, Cobalt and Heaton's, both frequently praised for their food quality and atmosphere. Breakfast at Cobalt is often highlighted as delicious and beautifully presented, with guests enjoying options like steak and eggs and tuna nachos. Heaton's, the poolside restaurant, is popular for its casual setting and good food, including smash burgers and lobster rolls. While many guests find the food excellent, some note that the restaurant prices can be high, and occasionally, service or food consistency can vary, particularly during busy periods or special events. The bar areas are well-regarded for their drink selections and friendly staff, with some guests enjoying live music or themed nights like Motown. Room service is also available, adding to the convenience.

Location & Accessibility
The hotel boasts an excellent central location, directly on the beach, providing immediate access to the ocean. Guests appreciate its proximity, allowing for easy walks on the beach and convenient access to the charming town. Numerous shops and restaurants are within comfortable walking distance, making it easy for guests to explore the local area without needing a car. Parking is exclusively valet, and while some guests note it is included in the resort fee, others mention a daily charge. The valet service is consistently described as efficient and friendly. The hotel's position offers beautiful views and a peaceful atmosphere, yet remains well-connected to local attractions and dining options, enhancing the overall convenience of a stay.

Staff & Service
The staff at the hotel consistently receives overwhelming praise for their friendliness, attentiveness, and professionalism, often cited as the highlight of the guest experience. From the moment of arrival, the valet team sets a welcoming tone, and the front desk staff are noted for their efficiency during check-in and their willingness to accommodate requests, including room upgrades, early check-in, and late check-out. Housekeeping is described as meticulous and responsive, ensuring rooms are clean and well-stocked. Beach and pool attendants are highly commended for their helpfulness in setting up chairs and providing timely service. Many guests highlight the personalized touches, such as remembering names and proactively offering assistance, which contributes to a feeling of being pampered and valued.

Additional Information
The hotel is notably pet-friendly, welcoming dogs of all sizes without an additional fee and providing amenities like dog treats and beds, though some guests note the presence of pets can lead to occasional noise or cleanliness issues in common areas. A resort fee is applied, which typically includes valet parking and the use of beach chairs and umbrellas. Guests often enjoy the complimentary wine hour in the lobby during the late afternoon, along with coffee and other beverages available throughout the day. Some guests, particularly those with loyalty program status, report receiving room upgrades and other perks. While the hotel generally maintains a high standard, some reviews suggest certain areas could benefit from minor cosmetic updates or better management of pool crowding during peak times.