Koho Hotel - Johor Bahru

This hotel is often chosen for its strategic location, placing guests conveniently near various malls and dining options, making it a suitable choice for both sightseers and business travelers. Many guests find the rooms spacious and the beds comfortable, contributing to a pleasant stay. The hotel also offers easy check-in and check-out processes, which are appreciated by those on short trips. While the hotel provides a good base for exploring the city, solo travelers and couples will find the room sizes and amenities particularly fitting. To enhance your experience, it is advisable to request a room on a higher floor to minimize potential road noise, and consider bringing a power extension due to limited electrical outlets in some rooms.

Facilities & Amenities
Guests frequently comment on the hotel's spacious rooms and generally adequate bathroom space. Some appreciate the presence of a new Korean pub and bar adjacent to the lobby, offering a convenient spot for evening relaxation. While some rooms lack a refrigerator or sufficient plugs, which can be inconvenient for charging multiple devices, other amenities like an ironing board, hair dryer, and a Coway water filter are noted as useful additions. The hotel also provides free Wi-Fi, though its reliability can vary. For those with vehicles, basement parking is available and secured at night, but many reviews highlight that parking is often limited and can be challenging to find, especially during peak times.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed, with some guests finding their rooms clean and the beds comfortable, ensuring a restful sleep. However, a significant number of reviews point to issues such as dusty surfaces, musky towels, and even reports of bed bugs or human hair in rooms. A recurring concern is the poor sound insulation, with many guests complaining about thin walls that allow noise from adjacent rooms and corridors to be clearly heard, disturbing sleep. The air conditioning system is also a frequent point of contention, with complaints ranging from units not being cold enough to being noisy. Additionally, some bathrooms are noted for having slippery flooring and inconsistent water pressure.

Dining & Food Quality
The hotel's dining options receive varied mentions. Some guests appreciate the convenience of a new Korean pub and bar located next to the hotel lobby, providing an accessible spot for drinks and socializing. There are also positive remarks about a Tom Yam restaurant situated directly across the road, offering a nearby dining choice for guests. However, some reviews indicate that breakfast is not provided by the hotel, and a few guests found the immediate surrounding area not ideal for finding diverse dining options within walking distance, suggesting that the hotel might be better suited for those who plan to dine out or explore further afield.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering easy access to town and placing guests within convenient reach of popular attractions like KSL and Midvalley malls. Its proximity to the main highway and the Larkin bus station also makes it a practical choice for travelers relying on various modes of transport. While many appreciate being in the heart of Johor Bahru with numerous restaurants nearby, a common drawback is the severely limited parking. Guests frequently report difficulties finding available spots, often having to park in open, unsecured areas or along the busy road, which can also contribute to significant traffic noise, particularly for rooms facing the street.

Staff & Service
The staff receive mixed reviews, with many guests praising their friendliness, helpfulness, and professionalism, particularly highlighting the quick check-in process and the responsiveness of housekeeping and front office teams in addressing requests. Some guests specifically commend staff for their attentiveness and willingness to assist, even in the early hours. However, a notable number of reviews describe negative experiences with staff attitude, citing instances of unfriendliness, rudeness, and an unwillingness to resolve issues such as late check-out requests or room problems. There are also reports of miscommunication and a lack of empathy from some front desk personnel, leading to frustrating interactions for guests.