La Sabana Hotel Suites Apartments

This hotel offers a tranquil urban escape, often described as a peaceful oasis in the city, making it an ideal choice for those seeking relaxation and a comfortable base. Its signature feature is the exceptional staff, consistently praised for their warmth and attentiveness, which significantly enhances the guest experience. The hotel is particularly well-suited for couples and families looking for a quiet retreat after exploring the city, as well as travelers seeking a convenient stopover near the airport. Guests consistently highlight the delicious breakfast, the inviting pool area, and the overall cleanliness. To maximize your stay, consider utilizing the helpful staff for local recommendations and transport arrangements, and be sure to indulge in the highly-rated breakfast service.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and convenience. The swimming pool is a central and beautiful feature, often described as clean and inviting, though some guests noted the water can be quite cold. A sauna is available for relaxation, although a few visitors found it was not always warm enough. Guests staying in apartment-style rooms appreciate the fully usable kitchens or kitchenettes, which include a refrigerator and sink, offering the convenience of preparing light meals. Secure, private parking is available on-site, a valuable amenity for those traveling with a vehicle. While Wi-Fi is provided, some guests experienced intermittent signals or weaker strength in certain areas. The hotel also offers self-service laundry facilities, adding to the practicality for longer stays.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms and common areas as spotless, impeccable, and well-maintained. The beds are generally found to be comfortable and soft, ensuring a restful night's sleep, though a few guests mentioned a lumpy mattress or a squeaky bed frame. Room conditions vary, with some described as spacious and contemporary, while others were noted as a bit outdated or small, with a few instances of a stale smell in the closet or bathroom. Air conditioning is available in many rooms, though some units were reported to be noisy. Noise levels can be mixed; while the hotel is generally quiet, some guests experienced sounds from outside, such as street noise, or internal disturbances like noisy pipes, the refrigerator motor, or laundry machines. In-room amenities like a safe and ample closet space are appreciated, though some guests noted the absence of a coffee maker or kettle in standard rooms and a lack of washcloths in the bathrooms.

Dining & Food Quality
The breakfast service is a standout feature, receiving overwhelming praise from guests who describe it as spectacular, amazing, delicious, and a true highlight of their stay. It is typically included and offers a wide variety of options, including local specialties, American-style choices, fresh fruit, and made-to-order eggs and omelets. The coffee is consistently rated as excellent. The hotel features a small restaurant with an open kitchen, serving meals until 8 PM, with guests commending the quality of the food and the attentive staff. While there isn't a dedicated bar, guests can enjoy drinks by the pool. The emphasis on fresh, local produce and the ability to customize breakfast orders contribute significantly to the positive dining experience.

Location & Accessibility
The hotel boasts a favorable location, offering a quiet environment while remaining accessible to key areas. It is situated very close to La Sabana Park, providing guests with a large green space for walks and relaxation. Numerous restaurants are within easy walking distance, offering diverse dining options. The hotel is conveniently located approximately 15 minutes from the airport, making it an excellent choice for arrivals or departures. While not in the immediate city center, downtown San Jose is easily reachable by a short taxi or Uber ride, or a 30-minute walk for those who prefer to explore on foot. The area is generally considered safe, and the proximity to the park and local eateries adds to the convenience for guests.

Staff & Service
The staff at this hotel consistently receives exceptional praise, being described as incredibly friendly, helpful, attentive, and accommodating. Guests frequently highlight their willingness to go the extra mile to ensure a pleasant stay, from assisting with tour arrangements and calling taxis or Ubers to promptly addressing any in-room requests, such as providing a coffee maker. The check-in process is generally smooth and welcoming, contributing to a positive first impression. The housekeeping team is also commended for their thoroughness and pleasant demeanor, ensuring rooms are kept clean and tidy daily. Overall, the personalized and warm service provided by every member of the team, from the front desk to the restaurant and cleaning staff, is a recurring theme and a major reason guests express a desire to return.

Additional Information
The hotel demonstrates a strong commitment to eco-conscious efforts, including comprehensive recycling initiatives and offering a gift shop with locally sourced and sustainable products. Guests appreciate the hotel's unique charm, noting its two-story structure and the use of physical keys for rooms, which adds to its quaint, non-modern feel. It's important to note that the hotel does not have an elevator, so guests with heavy luggage should be prepared for stairs. While generally well-managed, some guests experienced isolated incidents such as temporary water outages or power outages due to external issues. The hotel also provides a fresh water fountain as an alternative to purchasing bottled water, aligning with its sustainable approach.