Conveniently situated close to historic points of interest and light rail public transport, Leonardo Hotel Jerusalem is a modern, but elegant, property offering luxury accommodation.
The rooms are chic and contemporary and are furnished and decorated to a high standard. Each features en-suite bathroom with bathtub air conditioning, free Wi-Fi, minibar, flat screen TV, in-room safe, work desk and telephone.
Leonardo’s star feature is undoubtedly its tranquil pool and terrace, the ideal spot to take the edge off the heat. Business guests have extensive meeting facilities available, as well as practical amenities like a laundry and fitness center. Religious visitors will find a synagogue and other prayer facilities onsite.
The main restaurant serves contemporary Israeli fare in the buffet format, while the more casual Friendship Café serves international cuisine.
The Old City and the Western Wall are just 1.2 miles to the south.
Guests liked that they were pretty close to the Old City. It was said to be a long walk or short light rail trip away. In any event, they definitely didn’t think they were stuck out in the middle of nowhere far from the sights. These were all around them.
positive:
Friendly and helpful staff
Again and again guests would report how friendly and helpful the staff were. Of course most English speaking guests were not Israelis, and definitely had lots of questions, and even some concerns, about the city. Guests mentioned that the staff were very helpful in answering the question and putting their minds at ease.
positive:
Excellent breakfast
Many guests could barely stop talking about the breakfast. It was described as an “Israeli Breakfast” and was said to be varied, tasty and served in wonderful surrounds.
Negative Reviews
negative:
Poor internet
Many guests felt that the hotel’s Wi-Fi wasn’t up to scratch. While it was said to be unreliable, with guests being unable to log in at all at times, the main problem seemed to be that it would automatically log guests out after a certain period of inactivity, requiring a lengthy manual procedure to log back in.
negative:
Problems with the telephone system
The hotel offers a special deal that a wide variety of calls, even to international numbers, are free. Several guests experienced problems actually using this system and found the frustration of trying to get it to actually work was not worth the amount saved on any calls.
negative:
Expensive parking
A couple of guests who needed onsite parking found it to be quite expensive. They felt that they were being taken advantage of as hotel guests.
All amenities
Hotel facilities
Business centre
Café
Arcade/Video games
Entrance Hall/lobby
Elevator
Gym
Parking
Bell service
Hotel bar
Outdoor swimming pool
Conference rooms
Non-smoking rooms
Computer with Internet
24-hour reception
Deck chairs
Laundry service
Spa
WiFi in public areas
Room service
Doctor on site
Concierge
Free WiFi in public areas
Pool
Luggage storage
Free WiFi
Breakfast
Regular disinfection
Hand sanitizer provided
Temperature screening
Safe distance
Response protocol
New safety protocols
Cashless payment
For children
Childcare
Playground
Organised activities for kids
Wellness / Spa
Massage
Sauna
Accessibility
Wheelchair accessible
Room facilities
Balcony (upon inquiry)
Ironing board
Openable windows
Television
Hairdryer
Central heating
Air conditioning
Minibar
Desk
Sitting area
Safe
Cable TV
WiFi
Fridge
Free WiFi (rooms)
Coffee Machine
Flatscreen TV
Food and beverage
Kosher
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
9 Saint George Street , 97200 , Jerusalem , Israel Telephone: +972(2)5320000 | Fax: +972(2)5320011 | Official Homepage
Cleanliness policies
New safety protocols
Regular disinfection
Safe distance
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