Conveniently situated close to historic points of interest and light rail public transport, Leonardo Hotel Jerusalem is a modern, but elegant, property offering luxury accommodation. The rooms are chic and contemporary and are furnished and decorated to a high standard. Each features en-suite bathroom with bathtub air conditioning, free Wi-Fi, minibar, flat screen TV, in-room safe, work desk and telephone. Leonardo’s star feature is undoubtedly its tranquil pool and terrace, the ideal spot to take the edge off the heat. Business guests have extensive meeting facilities available, as well as practical amenities like a laundry and fitness center. Religious visitors will find a synagogue and other prayer facilities onsite. The main restaurant serves contemporary Israeli fare in the buffet format, while the more casual Friendship Café serves international cuisine. The Old City and the Western Wall are just 1.2 miles to the south.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests liked that they were pretty close to the Old City. It was said to be a long walk or short light rail trip away. In any event, they definitely didn’t think they were stuck out in the middle of nowhere far from the sights. These were all around them.
Again and again guests would report how friendly and helpful the staff were. Of course most English speaking guests were not Israelis, and definitely had lots of questions, and even some concerns, about the city. Guests mentioned that the staff were very helpful in answering the question and putting their minds at ease.
Many guests could barely stop talking about the breakfast. It was described as an “Israeli Breakfast” and was said to be varied, tasty and served in wonderful surrounds.
Many guests felt that the hotel’s Wi-Fi wasn’t up to scratch. While it was said to be unreliable, with guests being unable to log in at all at times, the main problem seemed to be that it would automatically log guests out after a certain period of inactivity, requiring a lengthy manual procedure to log back in.
The hotel offers a special deal that a wide variety of calls, even to international numbers, are free. Several guests experienced problems actually using this system and found the frustration of trying to get it to actually work was not worth the amount saved on any calls.
A couple of guests who needed onsite parking found it to be quite expensive. They felt that they were being taken advantage of as hotel guests.
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