Leonardo Privilege Hotel Eilat

This hotel is widely recognized for its all-inclusive experience, offering abundant food and a highly attentive staff, making it a popular choice for a relaxing getaway. Its convenient location near the promenade and main attractions is a significant draw, appealing to sightseers and families looking for easy access to the city's offerings. The hotel's commitment to providing a comprehensive package, including diverse dining options and engaging activities, ensures a comfortable stay for couples seeking a laid-back retreat. While most guests appreciate the overall value, some advise managing expectations regarding room conditions and potential noise levels to fully enjoy the experience.

Facilities & Amenities
The hotel features a central swimming pool area that serves as a hub for guest activities, often accompanied by music and entertainment. Guests appreciate the convenience of a snack bar by the pool, offering items like pizza, slushies, beer, and fruit throughout the day. For younger guests, a kids' club is available, described as well-equipped and providing various activities, though some feedback suggests the activities could be more engaging. Parking is provided on-site, which many find convenient and secure, although some guests have noted that spaces can be limited during peak times. The bar is a popular spot, though some guests have commented on its limited operating hours or the quality of certain beverages.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed. Many guests found their rooms to be clean and well-maintained, with comfortable mattresses ensuring a good night's sleep. However, a notable number of reviews describe rooms as old, small, or dark, with some reporting issues such as mold, cockroaches, gnats, or unpleasant odors. Concerns were also raised about broken or worn furniture, faulty air conditioning, and unreliable hot water. Noise levels are a recurring issue, with complaints about loud music from the pool, noise from connecting doors, thin walls, and general disturbances from other guests, impacting rest and relaxation.

Dining & Food Quality
The hotel's all-inclusive dining is a major highlight for many guests, who praise the abundance, variety, and freshness of the food served throughout the day. The breakfast receives positive mentions for its diverse options, catering to various tastes. Guests appreciate the continuous availability of snacks and treats between main meals, including ice cream and slushies, which are particularly popular with families. While many find the food to be tasty and of good quality, some reviews indicate that certain dishes can be bland or that the dessert selection might be unusual. The restaurant can become crowded and noisy, especially during peak dining hours.

Location & Accessibility
The hotel boasts a highly favorable central location, making it incredibly convenient for guests to explore the surrounding area. It is situated right next to the marina and is within easy walking distance of the promenade, various shopping centers, and other popular attractions like the Ice Mall. This proximity allows guests to access a wide range of entertainment and dining options without needing transportation. On-site parking is available and generally appreciated for its convenience and security, though some visitors have experienced challenges finding available spots during busy periods, indicating that parking can sometimes be a concern.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the staff's dedication to providing excellent service, often going above and beyond to accommodate requests and ensure a pleasant stay. The check-in and check-out processes are generally described as quick and efficient, contributing to a smooth arrival and departure. Guests appreciate the staff's responsiveness to issues, with many reporting that problems were addressed promptly. The overall impression is that the team fosters a welcoming and supportive atmosphere, making guests feel valued and well-cared for throughout their visit.

Additional Information
Guests should be aware that the hotel occasionally undergoes renovations or maintenance work, which some reviews indicate can cause noise and dust disturbances, even during daytime hours. There have been instances where the pool was temporarily closed for such work, leading to disappointment for some visitors. While the hotel operates on an all-inclusive model, some guests noted that certain items or services, such as specific beverages or amenities, might have limited availability or be subject to specific hours. The hotel has been noted for its efforts to provide accessible options, though one review highlighted a negative experience with room allocation for a guest with specific needs.