Live Lofoten Hotel

The hotel offers a distinctive experience, primarily defined by its prime location directly adjacent to the Hurtigruten quay and offering stunning sea views. This makes it an ideal choice for Hurtigruten passengers seeking convenience upon arrival or departure, as well as sightseers eager to explore the scenic Lofoten Islands. Guests frequently highlight the friendly staff, the overall cleanliness of the premises, and the comfortable beds that contribute to a restful stay. The hotel's generally quiet atmosphere also appeals to travelers looking for a peaceful retreat. To enhance your visit, consider requesting a room with a direct sea view to fully appreciate the picturesque surroundings, and be prepared for the hotel's somewhat dated exterior, which many guests note does not reflect the positive interior experience.

Facilities & Amenities
Guests have noted a mixed experience regarding the hotel's facilities and amenities. While some appreciate the availability of bicycle rental services directly at the hotel, along with safe storage for bikes, other in-room amenities receive less favorable feedback. Several reviews mention the absence of a fridge in the rooms, which can be inconvenient for longer stays or for storing personal items. Issues with in-room entertainment are also reported, with some guests finding the TV to be non-functional or only offering Chromecast connectivity, which can be problematic for those unfamiliar with the technology. Additionally, a non-functional kettle and the lack of an ice machine are points of concern for some visitors, indicating a need for more consistent amenity provision.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness, with many guests describing their rooms and bathrooms as well-maintained. However, one guest reported a significant issue with being assigned an uncleaned room upon arrival, which required intervention from management to resolve. Room sizes vary, with some guests enjoying spacious rooms while others found their accommodations to be small or basic, sometimes lacking essential items like a chair. Most guests found the beds comfortable, contributing to a peaceful night's sleep, though some noted that only twin beds were available. A recurring concern was the effectiveness of the heating, with some rooms remaining cold despite radiators, necessitating the provision of portable heaters. While generally quiet, a few guests mentioned potential road noise from outside.

Dining & Food Quality
Feedback on the hotel's dining and food quality is notably mixed, particularly concerning the restaurant, which is located separately from the main hotel building. Many guests praise the restaurant food, describing it as excellent and incredible, with specific mentions of sushi, beef tenderloin, and fish and chips. However, a significant number of reviews express strong dissatisfaction, citing inedible mussels, dry sirloin, overpriced dishes, slow service, and a general feeling of being a "tourist trap" with pre-made food. Breakfast also garners varied opinions; some guests found it good or great, while others deemed it expensive, offering limited choice, and sometimes featuring poor quality items like bad bread or cold coffee.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, offering exceptional accessibility and picturesque surroundings. Its direct proximity to the Hurtigruten quay makes it incredibly convenient for ferry passengers. Guests frequently praise the stunning sea views, harbor views, and mountain views available from many rooms, contributing to a memorable stay. The hotel is situated in a generally quiet area, yet remains within easy walking distance of bus stops, various cultural sites, and a nearby grocery store, providing convenience for daily needs and exploration. Parking is also readily available directly next to the hotel, adding to the ease of travel for those with vehicles.

Staff & Service
The staff and service at the hotel receive a blend of positive and negative feedback. Many guests commend the friendly staff, describing them as helpful, attentive, and smiley, contributing to a welcoming atmosphere. The check-in process is often noted as efficient, even when arriving late. However, some guests reported issues with unresponsiveness to messages sent via booking platforms and experienced an unmanned reception at certain times, requiring calls for assistance. One guest also recounted an unpleasant pre-arrival phone call where staff demanded English. Despite these occasional challenges, the in-person interactions with staff are generally viewed positively, with many appreciating their efforts to assist guests.

Additional Information
Several unique aspects of the hotel experience are worth noting. The exterior appearance is frequently described as dated or even unfinished, which can initially be off-putting, though guests often advise not to "judge a book by its cover" as the interior experience is generally better. A significant concern raised by one guest was a fire alarm incident during the night, where the emergency response was perceived as very poor, with guests having to take initiative to resolve the situation. The hotel operates with an unmanned reception at certain hours, requiring guests to use a phone for assistance. Some guests also noted potential road noise in their rooms. Additionally, the hotel is either directly involved with or conveniently located near local crab safaris and boat tours, including eagle feeding excursions, offering unique recreational opportunities.