LivINN Hotel Minneapolis North / Fridley

This hotel is often praised for its spacious rooms and a unique indoor courtyard or garden area, which serves as a central gathering space for guests. It is particularly well-suited for families seeking ample room and a comfortable stay, as well as long-term guests and business travelers who appreciate the value and amenities for extended visits. Pet owners also find it accommodating, though some aspects of the pet policy require careful attention. Many guests find the hotel offers good value for its price point. To enhance your stay, consider requesting a room away from the main lobby or high-traffic areas to minimize noise, and be sure to clarify housekeeping policies upon arrival, as they can vary.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort, with many rooms featuring a kitchenette equipped with a full-sized refrigerator, microwave, and sink, though guests note the absence of dishes or cooking utensils. A well-equipped fitness center is available for guests to maintain their routines. While there is no swimming pool, the central courtyard provides a pleasant space for relaxation and socializing. Laundry facilities are on-site, though some guests have reported issues with machines being out of order or frequently occupied. Wi-Fi is generally available, and vending machines and ice machines are present, though some vending machines have been reported as problematic.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is mixed. Many guests commend the rooms for being clean and well-maintained, with comfortable beds ensuring a restful sleep. However, a notable number of reviews mention issues such as sticky carpets, stained sheets, and a pervasive smoke smell in non-smoking rooms. Noise levels are a significant concern for many, with complaints about thin walls allowing sounds from neighboring rooms, hallways, and the lobby to be easily heard. Room temperature control can be inconsistent, and the AC/heater units are often described as noisy. While some praise the spacious showers, others report issues with low water pressure, leaking faucets, or dirty bathrooms with outdated fixtures.

Dining & Food Quality
The complimentary breakfast is a highlight for many guests, often described as good with a decent breakfast variety. Options typically include hot items like eggs and sausage, along with cereals, muffins, and bagels. However, some guests have noted that the food temperature can be an issue, with hot items quickly becoming cold. There are also reports of popular items running out quickly, especially towards the end of the breakfast service, which concludes earlier than some guests prefer. The dining area itself is generally well-regarded for its pleasant atmosphere, and the breakfast staff are frequently praised for their helpfulness and attentiveness in keeping items stocked.

Location & Accessibility
The hotel's location is generally considered convenient, offering easy access to the freeway and placing guests near various shopping options, including large retail stores. Several restaurants are within walking distance, providing dining choices for guests. Parking is typically ample, though some guests have reported issues with lot conditions during heavy rain or concerns about the presence of "strange people" in the area. While some guests feel the immediate surroundings are safe, others have expressed reservations about the overall security of the neighborhood. The hotel's layout, including the path to the elevator, can be somewhat extensive, which might be a consideration for guests with mobility challenges.

Staff & Service
Feedback regarding staff & service is notably varied. Many guests commend the friendly staff for their helpfulness, attentiveness, and professionalism, particularly during check-in and when addressing specific requests. However, a significant number of reviews describe staff as rude, unhelpful, or difficult to locate at the front desk, leading to frustrating experiences. Housekeeping is a recurring point of contention, with many guests reporting that rooms are not refreshed daily, requiring them to request towels or other amenities directly from the front desk. Problem resolution is inconsistent; while some issues like room changes are handled efficiently, others, such as AC malfunctions or billing discrepancies, are reported as unresolved.

Additional Information
Guests should be aware of the hotel's pet policy, which includes a fee that some find disproportionately high, and there have been reports of difficulties with rebooking or clarifying pet-related terms. A security deposit is required upon check-in, and numerous guests have reported significant delays or outright failures in receiving their refunds, leading to considerable frustration. Concerns about security measures have been raised, including broken side doors that allow entry without a key card and a general feeling of unease in the parking lot. The hotel is described as an older building that has undergone hotel renovations, giving it a refreshed appearance, though some areas still show signs of age.