Los Suenos Marriott Ocean & Golf Resort

This resort offers a luxurious escape, celebrated for its expansive pool area that winds like a lazy river, providing ample space for relaxation and fun. Guests are consistently captivated by the lush grounds and abundant wildlife, including macaws, monkeys, and iguanas, which enhance the natural ambiance. The hotel is an ideal fit for families seeking engaging activities and dedicated children's facilities, couples desiring a romantic and tranquil getaway, and golfers or anglers drawn to the excellent course and nearby marina. For those who appreciate nature, the resort's setting within the rainforest offers unique opportunities for wildlife observation. To maximize your experience, consider exploring dining options at the nearby marina for variety and value, and be aware that while the beach offers beautiful views, it is not ideal for swimming.

Facilities & Amenities
The resort boasts a truly impressive pool area, often described as a maze-like or lazy river design, featuring a popular swim-up bar and ample space for all guests. While the gym is available, some guests found it to be on the smaller side with older equipment, though it does include a sauna, steam room, and hot tub for relaxation. Wi-Fi is generally available throughout the property. For families, a kids' club and playground are provided, offering scheduled activities, though it's noted these are not typically drop-off services. The golf course is highly praised for its beauty and challenging layout, often featuring wildlife sightings. Other amenities include tennis courts, a driving range, and limited availability of paddleboards, kayaks, and bicycles, which are often restricted to specific time slots.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, clean, and well-maintained, contributing to a comfortable stay. The beds are often described as comfortable, though some guests found them either too firm or too small for two adults. Many rooms feature a unique hammock, either inside or on the balcony, providing a relaxing spot. The bathrooms are typically spacious and well-appointed. While most rooms offer pleasant views, some "forest view" accommodations have been noted to overlook rooftops rather than natural scenery. Noise levels can vary, with some guests experiencing disturbances from hallways, conference events, or the pool area. A few guests reported issues with the air conditioning not cooling sufficiently, inconsistent hot water, or minor cleanliness oversights upon arrival.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its excellent variety and quality, featuring fresh fruits, pastries, and made-to-order omelets. The resort offers several on-site restaurants, including a steakhouse, a casual bar and grill, and a café. Food quality is generally rated from good to delicious, with generous portions. Specific dishes like birria tacos and beef tenderloin have been highlighted positively. The swim-up bar is a popular spot for refreshing drinks. However, a recurring theme is the high cost of dining and beverages, with many guests finding prices to be significantly elevated, and some feeling that mixed drinks were overpriced or watered down. While the food is convenient, some guests found it to be more Americanized than authentic local cuisine.

Location & Accessibility
The resort's location is a significant draw, being less than a two-hour drive from the main international airport and conveniently close to the marina, which offers additional dining and shopping options. It is also a short drive to the town of Jaco, providing more local experiences. The property is nestled within a rainforest setting, offering abundant wildlife viewing opportunities. However, the beach itself receives mixed reviews; while it offers beautiful views, it features black sand and murky water, making it less suitable for swimming or traditional beach lounging due to rocks, rip currents, and reported wildlife. Guests note the resort's somewhat remote setting means transportation is often needed to explore outside the property, with options including hotel shuttles or ride-sharing services.

Staff & Service
The staff generally receives high praise for being exceptionally friendly, welcoming, and attentive, contributing significantly to a positive guest experience. Many guests highlighted the helpfulness of pool servers, bellhops, and valet attendants. The check-in process, however, garners mixed feedback; while some found it quick and efficient, others reported long lines, system issues, or unhelpful front desk interactions, particularly regarding early arrivals or room requests. Some guests also noted inconsistencies in staff responsiveness to in-room issues or specific requests. Despite these isolated concerns, the overall sentiment points to a dedicated team committed to providing a high standard of service, with many guests feeling well-cared for throughout their stay.

Additional Information
Guests should be aware of a resort fee that covers various amenities, though some found the value proposition debatable due to limited availability or specific time slots for activities like paddleboarding and kayaking. The resort maintains a pet-friendly policy, but some guests encountered challenges with specific service animal accommodations. The property is known to host weddings and conferences, which can occasionally lead to increased noise levels in certain areas. There is a time-share component to the resort, and guests might encounter sales pitches. The hotel also offers various on-site eco-tours, such as the popular iguana tour, and other daily activities like yoga and aqua aerobics, providing structured entertainment options for guests.