Love Hotels on Silver Street at Hurley WI

This establishment is a notable choice for outdoor enthusiasts and budget travelers seeking a convenient base for their adventures, particularly those interested in snowmobiling and ATV riding. Its signature feature is its direct access to popular trails and its prime location within walking distance of local bars and restaurants, making it ideal for guests who prioritize accessibility to entertainment and outdoor activities. While many guests praise the friendly and accommodating staff and the overall cleanliness, a significant number of reviews highlight severe issues with overbooking and room conditions. The hotel is often described as dated, yet many find the rooms functional and comfortable for a basic stay. To ensure a smooth experience, guests are advised to confirm their reservations directly with the hotel, especially during peak seasons, and to manage expectations regarding the age and style of the accommodations.

Facilities & Amenities
The hotel provides essential amenities for a comfortable stay, including free Wi-Fi, though some guests reported connectivity issues in their rooms. Each room typically features a microwave and a mini-fridge, offering convenience for storing snacks and beverages. Guests also have access to a Roku TV or internet TV only, providing entertainment options. While a coffee maker is usually present, some guests noted a lack of supplies. The property offers a parking lot, which is particularly beneficial for guests with trailers, though snow removal can be an issue during winter storms. For added security, the premises are monitored by security cameras. The availability of ice machines and vending machines further contributes to guest convenience.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed. Many guests found their rooms to be clean, cozy, and well-maintained, appreciating the comfortable beds and clean sheets that ensured a restful night's sleep. However, a substantial number of reviews reported significant cleanliness issues, including dusty rooms, stained sheets, dirty carpets, and even instances of dog hair or bloodstains. Rooms are frequently described as dated and small, with some guests noting broken fixtures or missing amenities like hangers or toilet paper. Noise levels vary, with some rooms being quiet, while others experience street noise or disturbances from loud neighbors. Heating and cooling can also be inconsistent, with reports of cold rooms and thermostat issues, though some praised the working air conditioning. Bathrooms are sometimes described as clean and even renovated, but other reviews mention them being dirty, having leaks, or lacking basic supplies like soap.

Dining & Food Quality
The hotel offers a complimentary breakfast, which receives varied feedback. Most guests appreciate the convenience of having breakfast available, with options that can include biscuits and gravy, bagels, toast, instant oatmeal, and coffee. Some describe it as a "home-style" offering, while others found it to be basic, consisting of plastic-wrapped pastries or a cold coffee pot. The quality of the food is generally considered acceptable for a complimentary offering, though some guests noted a lack of variety or specific items like butter. A significant advantage highlighted by many guests is the hotel's proximity to numerous bars and restaurants, which are easily accessible within walking distance, providing ample dining and entertainment choices beyond the hotel's offerings.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest attributes, placing guests directly in the downtown area. It offers exceptional accessibility to popular snowmobile trails and ATV trails, making it a prime choice for outdoor enthusiasts. Guests appreciate being within easy walking distance of a wide array of bars and restaurants, providing vibrant nightlife and dining options. A convenience store is also nearby, adding to the practicality of the location. The hotel's position near the Montreal River and its proximity to Michigan are also noted, enhancing its appeal for regional travelers. While parking is available, including space for trailers, some guests reported issues with snow removal in the lot during winter months, which could impact accessibility.

Staff & Service
The staff at this hotel, particularly the management, receives overwhelmingly positive feedback for their friendliness, helpfulness, and accommodating nature. Many guests commend their attentive service, noting instances where staff went out of their way to assist, such as waiting for late arrivals, offering local recommendations, or even mailing lost items. The check-in process is often described as smooth, though a recurring and significant issue is overbooking, which has led to guests being turned away or having their reservations unexpectedly transferred. Despite these challenges, the staff's dedication to customer satisfaction is frequently praised, with many guests highlighting their efforts to resolve issues and ensure a pleasant stay, even in the face of operational difficulties.

Additional Information
Guests should be aware that the hotel has recently undergone a change in management or ownership, with many reviews indicating a positive shift in customer service and property improvements under the new leadership. However, some guests reported being asked for a cash deposit upon check-in, which was unexpected and sometimes difficult to retrieve upon departure, leading to frustration. There are also multiple reports of a strict no refund policy even when rooms were found to be unacceptable or due to overbooking issues. The hotel is noted for its pet-friendly policy, which is a significant benefit for travelers with animals. While the building is older, many appreciate its historic character and the efforts being made to update it while retaining its unique charm.