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Lowell Hotel (New York, USA)

Lowell Hotel (New York, USA)

About Lowell Hotel

Located on a tranquil residential street on the Upper East Side, Hotel The Lowell provides an elegant escape with its sophisticated accommodations and luxurious amenities. Central Park is only one block away from the property. Refined rooms and suites feature luxurious marble bathrooms with deep-soaking tubs. All have free Wi-Fi, flat-screen TVs, DVD players, while some have wood-burning fireplaces, fully equipped kitchens and private terraces. In addition, there are specialty suites with different themes such as garden and Hollywood. Hotel The Lowell offers a fitness centre with a complimentary health snack back. There’s also a business centre and valet parking. Onsite, The Pembrooke Room is open for breakfast, lunch, dinner and afternoon tea. In-room dining is available 24 hours a day. Notable attractions nearby include Bloomingdale’s, the shops of Fifth Avenue and Museum Mile, home to the Solomon R. Guggenheim Museum and the Metropolitan Museum of Art, among others.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.4
trivago Rating Index based on 608  reviews from:
  • Hotels.com(9.6/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsExcellent  (8.7 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyFair  (7.0 / 10)

Positive Reviews

positive:

Good customer service

Most guests of this hotel have raved about the level of customer service that they experienced. This property looks into every detail for guests throughout their stays and ensures that everyone has all of their needs taken care of. Guests have said that the service at this property is second to none.

positive:

Very well located

Numerous guests have loved the location of this hotel. The property is just steps from Central Park and within walking distance of Times Square, Broadway, Rockefeller Plaza, and many other attractions for which New York City is known.

positive:

Relatively quiet

Despite being located in the heart of Manhattan, this hotel is very quiet. The street in front of the property doesn't get much noise, which has helped guests to sleep, and the hotel is set far enough back that it remains quiet throughout the night.


Negative Reviews

negative:

Rooms don't have views

Guests have reported that the standard rooms at this property don't feature a view. While the suites have terraces that provide views of the city, those who were in a basic room did not have a view to enjoy from their rooms.

negative:

Slow restaurant service

Past guests have complained about the slow service in the restaurant at this property, particularly during breakfast. Given the great service experienced throughout the rest of the hotel, guests were expecting more from the restaurant staff.

negative:

Doesn't have a bar

There have been complaints about this property not having a designated bar or lounge. While guests can get a drink in the restaurant, they would have preferred to be able to simply go to the bar to place their order.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Elevator
  3. Gym
  4. Parking
  5. Pets allowed
  6. Hotel bar
  7. Non-smoking rooms
  8. Computer with internet
  9. Restaurant
  10. 24-hour reception
  11. Laundry service
  12. WiFi in public areas
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
Room amenities
  1. Ironing board
  2. Openable windows
  3. Television
  4. Central heating
  5. Electric kettle
  6. Air conditioning
  7. Pay-TV
  8. Satellite TV
  9. Desk
  10. Sitting area
  11. Safe
  12. WiFi

Arrival / Departure

  1. Check in: 15:00

Contact

28 East 63rd Street , 10021 , New York , USA
Telephone: +1(212)8381400 | Fax: +1(212)3194230 | 

Frequently Asked Questions about Lowell Hotel