Lx Hotel, BW Signature Collection By Best Western

This hotel stands out for its exceptional hospitality and personalized service, making every guest feel genuinely welcomed. Its signature feature is the combination of a complimentary happy hour with snacks and a made-to-order breakfast, setting it apart from typical accommodations. Guests consistently highlight the immaculate cleanliness, comfortable beds, and the friendly, attentive staff who go above and beyond. This renovated property is ideal for road trippers seeking a comfortable and quiet stop, solo female travelers prioritizing safety, and concert-goers attending events at nearby venues. For an enhanced experience, guests are advised to take full advantage of the complimentary evening beverages and pre-order their breakfast the night before to ensure a smooth start to their day.

Facilities & Amenities
Guests are consistently impressed by the range of thoughtful amenities available. A standout feature is the complimentary happy hour, offering a selection of tap beer, wine, and various snacks, creating a welcoming atmosphere. The property also provides convenient electric vehicle charging options for multiple car brands, including Tesla, Honda, Toyota, and Nissan, catering to modern travelers. For guest security, a 24-hour front desk is available, with visible security cameras monitoring the well-lit property. Guests can stay connected with reliable free Wi-Fi throughout their stay. Additional conveniences include ice machines, vending machines, and a washer and dryer with complimentary soap, proving particularly useful for longer stays or road trips. The inviting lobby lounge area also features a decorative fish tank, adding to the pleasant ambiance.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness and comfort, describing rooms as immaculately clean and well-maintained. The comfortable beds are a highlight, often noted for their quality mattresses and the provision of real pillows and soft blankets, ensuring a restful night's sleep. Many appreciate the high-quality linens and fluffy towels provided. The updated bathrooms are frequently mentioned for their pristine condition, great water pressure, and hot showers. The absence of carpet, with tiled floors throughout, is a welcome feature for many, contributing to the perception of cleanliness. While some rooms are described as cozy, they are generally considered spacious and well-appointed, including in-room amenities such as a coffee maker, refrigerator, microwave, iron, ironing board, and hair dryer. Most guests experience quiet surroundings, though a few have noted minor issues with light filtering through curtains.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly for its unique made-to-order breakfast. Guests appreciate the convenience of pre-ordering their breakfast the night before, which is then freshly prepared and ready at their chosen time, eliminating the need for a typical buffet. This personalized approach ensures a delicious breakfast that is hot and fresh, often described as a significant upgrade from standard hotel offerings. The coffee is also highly rated, with some guests specifically mentioning Starbucks coffee. This service is seen as a great way to save time and start the day efficiently, with many noting the high quality of the food. While some guests initially expected a buffet, they were pleasantly surprised by the superior quality and convenience of the personalized breakfast service.

Location & Accessibility
The hotel boasts a quiet location slightly off the main highway, providing a peaceful retreat while remaining easily accessible. It is conveniently situated for road trips, offering a comfortable stop for travelers. Guests appreciate its proximity to local attractions, including the Old Stone Fort State Park, which is super close and ideal for a pre-trip hike. For entertainment, the hotel is well-located for those attending concerts at The Caverns. Many local restaurants are within walking distance or a short drive, offering diverse dining options. The hotel is also described as being right in the middle of town, making it easy to navigate and explore the area. Parking is available on-site, though some guests noted that the parking lot was undergoing renovations during their stay.

Staff & Service
The hotel's staff and service are consistently highlighted as exceptional, often described as the property's greatest asset. Guests frequently praise the friendly staff and caring owners who are genuinely welcoming and go above and beyond to ensure a comfortable stay. The check-in process is noted as quick and smooth, with guests often greeted with complimentary refreshments upon arrival. The attentive service extends to all interactions, from helpful recommendations for local dining to accommodating specific requests, such as remembering a service animal or providing a key back to a room after checkout due to car trouble. This personalized service creates a warm, family-like atmosphere, making guests feel like valued visitors rather than just customers. The staff's dedication to guest satisfaction is a recurring theme, contributing significantly to positive experiences.

Additional Information
This hotel distinguishes itself with several unique and thoughtful features that enhance the guest experience. The property is undergoing continuous renovation, with guests frequently noting the positive impact of these updates on the rooms and common areas, reflecting the owners' pride in their business. A strong emphasis is placed on security, with a 24-hour front desk and visible security cameras monitoring the well-lit property, providing peace of mind for all guests, especially solo female travelers. The hotel offers excellent value for money, often described as a "hidden gem" that provides a "luxury hotel" experience at an affordable price. While not explicitly detailed, the hotel has a pet-friendly policy, accommodating service animals. The overall atmosphere is often likened to a bed and breakfast due to the personalized attention and warm, inviting vibe.