M382 Hotel Bariloche

This hotel is highly regarded for its prime central location, placing guests directly on the main street and within easy reach of key attractions. Guests consistently praise the friendly and attentive staff and the excellent, varied breakfast. While the hotel generally maintains high standards of cleanliness, feedback on room comfort and noise levels is mixed. It is an ideal choice for couples and families seeking a convenient base for exploring the city, as well as sightseers and adventure travelers due to its proximity to tour departure points. To ensure a more peaceful stay, guests sensitive to noise might consider requesting a room away from the street or higher floors, and it is advisable to check the Wi-Fi signal upon arrival.

Facilities & Amenities
The hotel provides essential amenities, though some aspects receive mixed feedback. While Wi-Fi is available, many guests report an unstable or weak signal, particularly in the rooms, often necessitating the use of mobile data. The elevator is noted by some as being small and slow. In-room amenities typically include a TV, a safe, and a frigobar. Guests appreciate the availability of a microwave in the dining area for general use. While heating is provided, it is frequently described as being too strong and lacking individual room control, and there is a notable absence of air conditioning or fans, which can make rooms uncomfortably warm during certain periods.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, with daily housekeeping and fresh linens and towels. The beds are widely described as comfortable, contributing to a restful sleep. However, there are recurring concerns regarding the bathrooms, which are often described as small and challenging to navigate. Issues with shower temperature regulation are common, with water fluctuating between too hot and too cold, and the shower space itself is often deemed too confined, sometimes leading to water spilling onto the floor. Noise levels are a significant point of contention, with guests frequently reporting disturbances from street noise, conversations in hallways, sounds from adjacent rooms due to thin walls, and even noise from cleaning staff.

Dining & Food Quality
The breakfast service receives overwhelmingly positive reviews, consistently highlighted as excellent, complete, and varied. Guests praise the freshness and wide selection of items, including medialunas, eggs, yogurt, fruit salad, cereals, ham and cheese, and various cakes and muffins. The availability of gluten-free options is particularly appreciated by those with dietary needs. In addition to breakfast, the hotel offers complimentary afternoon coffee/tea and pastries, which is a welcome touch. Guests also have the convenience of bringing their own food to consume in the dining area.

Location & Accessibility
The hotel's central location is its most celebrated feature, consistently described as excellent and super convenient. Situated directly on the main street, guests find themselves within easy walking distance of numerous chocolaterias, restaurants, and shops. It is also just a few blocks from the Civic Center and the lake, and close to public transport stops, providing easy access to various tourist attractions. While the location is ideal for exploring on foot, the hotel does not offer dedicated parking, so guests arriving by car should be aware that only paid street parking is available during specific hours.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, attentiveness, and helpfulness. Guests frequently highlight their willingness to assist with inquiries, provide local recommendations, and promptly address any concerns. The check-in process is generally described as quick and efficient, and the hotel offers convenient luggage storage for guests before check-in or after check-out. Daily housekeeping ensures rooms are kept clean and tidy throughout the stay. Overall, the staff's commitment to providing excellent service significantly enhances the guest experience.

Additional Information
Guests should be aware that the hotel appears to be undergoing renovations, which may contribute to some of the mixed feedback regarding room conditions. A recurring theme in reviews is that some guests were re-routed to this property from other hotels within the same group, occasionally without prior notification, which caused some inconvenience. The hotel also requires guests to book breakfast time slots in advance, a policy that some find less convenient. Additionally, an eco-tax is payable upon arrival.