Mar De Estrellas - Hotel

This hotel is celebrated for its tranquil atmosphere and direct, though sometimes challenging, beach access, offering guests a peaceful escape with stunning ocean views. It is an ideal destination for families and couples seeking relaxation away from the hustle and bustle. Guests consistently highlight the comfortable accommodations and the overall cleanliness of the property. To enhance your stay, it is advisable to bring your own snacks and drinks, as nearby convenience stores are scarce, and be mindful of the restaurant's operating hours, which some guests found restrictive. The hotel provides a serene environment perfect for unwinding and enjoying the coastal scenery.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and relaxation. Guests frequently praise the clean pool, which provides a refreshing escape and often boasts excellent views of the sea. The air conditioning in the rooms is consistently noted as effective, contributing to a comfortable stay. While parking is available on-site, some guests found it could fill up quickly. However, several reviews mention a lack of certain in-room amenities, such as a mini-fridge or coffee maker, which some travelers missed. Feedback on the pool furniture is mixed, with many noting that chairs are often old, worn, broken, or insufficient in number, and some guests wished for a heated pool. Additionally, the shower design in some rooms, lacking a proper door or curtain, was a recurring point of concern, leading to wet bathrooms.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, describing the rooms as well-maintained and spotless. The comfortable beds and clean linens are frequently highlighted, ensuring a restful night's sleep for most visitors. Rooms are often described as spacious and featuring a modern design, with many offering pleasant views. However, feedback regarding hot water availability and consistency in showers is mixed, with some guests experiencing issues with water temperature regulation, ranging from too hot to too cold. A notable concern for some was the lack of a proper shower curtain or door, which could lead to water spilling into the bathroom. A few guests also reported a humid smell in their rooms or bed linens, and some mentioned noise levels from outside the room, impacting their tranquility.

Dining & Food Quality
The hotel's restaurant receives varied feedback, though many guests appreciate the convenience of having an on-site dining option. The food quality is generally described as good, with many finding the dishes delicious, well-portioned, and offering good value. Breakfast options are often praised for their taste and abundance. However, a significant number of reviews point to a limited menu variety, especially during weekdays, and express frustration with slow service, with wait times sometimes exceeding 40 minutes. Some guests also noted that the restaurant's dining hours were restrictive, opening late in the morning and closing early in the evening, which necessitated seeking food elsewhere. There were also mentions of certain menu items being unavailable and a lack of basic condiments.

Location & Accessibility
The hotel's remote location is a defining characteristic, offering a peaceful retreat away from urban noise. While this isolation is a major draw for guests seeking tranquility, it also means there are virtually no nearby amenities such as stores or other restaurants within walking distance, necessitating a car for any excursions. The hotel's proximity to the sea is a key feature, with many rooms and the pool area offering excellent ocean views. However, the beach access itself receives considerable mixed feedback; while some describe it as direct, many reviews highlight that the path to the beach can be difficult, dangerous, or poorly maintained, with unstable stairs or rocky terrain. The beach area directly in front of the hotel is also noted as being small or not well-maintained, and there is no public transportation readily available.

Staff & Service
The staff at the hotel generally receives positive remarks for their friendly and attentive service. Many guests commend the helpfulness of the reception team and the efficiency of the housekeeping staff, who ensure rooms are clean and well-maintained. However, there is notable mixed feedback regarding the overall attitude and responsiveness of some staff members, particularly in the restaurant service area. Some guests reported instances of slow service, staff being preoccupied with personal devices, or even displaying rude behavior when approached for orders or assistance. The check-in process also garnered some complaints, with guests sometimes having to wait until the official check-in time even when rooms appeared ready, and some felt staff were not clear about what services or amenities were included.

Additional Information
Guests should be aware of certain policies and recurring issues that may impact their stay. Some reviews indicate that the hotel has a corkage fee for bringing outside beverages, a policy that was not always clearly communicated or consistently enforced. There are also mentions of an ice policy where guests were charged for ice, despite the absence of mini-fridges in rooms. A significant concern raised by several guests was the hotel's vulnerability to power outages, with reports of extended periods without electricity during storms and a lack of a backup generator, which greatly impacted comfort. Furthermore, some guests experienced booking issues, including cancellations or difficulties with reservations made through third-party platforms, leading to frustration upon arrival.