Marcella Royal Hotel

The hotel's standout feature is its magnificent rooftop terrace, offering breathtaking panoramic views of Rome and St. Peter's Basilica, making it a memorable spot for relaxation and dining. Guests consistently praise the friendly and helpful staff, who are noted for their exceptional service, the hotel's impeccable cleanliness, and its convenient location in a quiet yet accessible area. This establishment is an excellent choice for couples seeking a romantic getaway, sightseers eager to explore the city's landmarks on foot, and solo travelers who appreciate a safe and welcoming environment. Families also find the hotel accommodating, especially when opting for larger room categories that provide ample space. To enhance your stay, consider requesting a room on a lower floor if you are sensitive to early morning noise from the rooftop, and be sure to explore the numerous high-quality local restaurants just steps away, which offer authentic dining experiences.

Facilities & Amenities
The hotel's most celebrated amenity is its rooftop bar and restaurant, which provides a stunning setting for drinks and meals with panoramic city views, particularly at sunset. This area is a popular spot for guests to unwind after a day of sightseeing. While some guests noted it could be windy for breakfast during certain times of the year, the option to sit indoors is available. Guests appreciate the convenience of in-room safes for securing valuables, ample electrical plugs for charging devices, and good lighting within the rooms. The presence of blackout shutters is also a valued feature, ensuring a restful sleep. Most guests found the Wi-Fi generally reliable, though a few experienced occasional slowness or inconsistency. The hotel also offers balconies in some rooms, adding to the guest experience.

Cleanliness & Room Comfort
Guests consistently commend the hotel's immaculate cleanliness, describing rooms and bathrooms as spotless and well-maintained daily by housekeeping. The comfortable beds are frequently praised, contributing to a restful night's sleep, though some guests found them too firm and suggested requesting a pillowtop for added softness. While many rooms, especially superior categories, are noted as spacious, some standard rooms were described as small or compact, with a few experiencing limited natural light or views onto internal walls. The showers are generally highlighted for their good pressure and cleanliness. Noise levels received mixed feedback; some guests appreciated the hotel's quiet location on a side street, while others on the sixth floor reported noise from the rooftop bar during early mornings or late evenings. A common suggestion was the addition of coffee and tea facilities within the rooms.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as plentiful, varied, and delicious, providing an excellent start to the day. Served on the rooftop with scenic views, the buffet offers a wide selection of hot and cold choices, including fresh meats, cheeses, pastries, yogurts, eggs, and bacon. A unique feature is the pancake making machine, which is a hit with many. While the coffee is generally good, some guests found it to be moderate. The rooftop restaurant also serves lunch and dinner, with many enjoying the quality of the food, particularly the pasta and pizza dishes, and the delightful tiramisu. The bar on the rooftop is a popular spot for drinks and cocktails, though some found the prices to be on the higher side.

Location & Accessibility
The hotel's central location is a significant advantage, situated in a quiet area yet offering excellent accessibility to Rome's major attractions. Guests frequently appreciate being within walking distance of landmarks such as the Spanish Steps (approximately 15-20 minutes), the Trevi Fountain (15-20 minutes), and the Colosseum (25-35 minutes). The hotel is also conveniently close to Rome Termini station, typically a 10-15 minute walk, facilitating easy transfers to and from the airport. The surrounding neighborhood is highly regarded for its abundance of local restaurants, cafes, and shops, providing authentic and often more affordable dining options away from the main tourist hubs. Public transport is readily available nearby, further enhancing exploration. Parking is offered, though guests note it can be expensive.

Staff & Service
The hotel's staff consistently garners exceptional praise for their outstanding service, described as extremely friendly, helpful, polite, and attentive. Guests frequently highlight their professionalism and willingness to "go the extra mile" to ensure a pleasant stay. The reception staff are particularly commended for their useful tips on navigating the city, providing city maps, offering restaurant recommendations, and efficiently arranging taxi services, even for early morning departures. The check-in process is generally smooth and welcoming. Housekeeping receives high marks for maintaining spotlessly clean rooms daily. While most interactions with staff are positive, a few guests noted some unfriendliness from specific bar personnel. Overall, the staff's dedication to guest satisfaction is a recurring theme, significantly enhancing the hotel experience.

Additional Information
The hotel's overall aesthetic is often described as classic and traditional, with a well-maintained and elegant decor that many guests find charming, though some rooms may appear dated. A recurring point of feedback is the absence of coffee and tea making facilities within the rooms, which some guests missed for early morning convenience. While most bathrooms are well-regarded, some guests found the shower cabins to be small or compact, potentially posing a challenge for larger individuals. Additionally, a few guests reported issues with internet consistency, experiencing occasional slowness or disconnections. The hotel utilizes traditional room keys, which are typically left at the reception when guests leave the premises.