Margaritaville Resort Gatlinburg

The hotel offers a distinctive tropical oasis experience, successfully bringing a beach-like ambiance to its mountain setting and creating a memorable escape. Guests consistently highlight the spacious rooms, exceptional showers with multiple heads, and inviting pool areas as key features that significantly enhance their stay and relaxation. Its central location is also a significant draw, placing guests within easy walking distance of local attractions and dining. This establishment is particularly well-suited for couples seeking a relaxing and romantic getaway, often celebrating special occasions, as well as families looking for engaging amenities and comfortable accommodations that cater to all ages. Sightseers will also find it ideal, given its walkability to various points of interest. To maximize your visit, guests recommend taking full advantage of the hotel's prime location for exploring the town on foot and enjoying the diverse on-site entertainment options, which contribute to a vibrant and memorable atmosphere.

Facilities & Amenities
The hotel provides a comprehensive array of facilities and amenities designed to enhance guest comfort and enjoyment. The indoor and outdoor pools are a major highlight, featuring a waterslide, splash pad for children, and a wading area with lounge chairs, offering ample opportunities for relaxation and family fun. While the hot tub is generally appreciated, some guests wished it were warmer. Many rooms are equipped with convenient wet bars, microwaves, refrigerators, and Keurig coffee makers, adding to the self-sufficiency of the stay. Guests also value the complimentary Wi-Fi and the availability of ice machines. The outdoor areas are particularly inviting, boasting cozy fire pits and fireplaces that create a relaxing ambiance, alongside a serene gazebo by the river. A fitness center is available, though some guests noted a lack of free weights. The on-site spa is also a popular feature for those seeking relaxation and pampering.

Cleanliness & Room Comfort
Guests consistently praise the hotel's exceptional cleanliness, noting that the entire property, from the lobby to the rooms, always looks and smells fresh. The rooms are described as very spacious and well-decorated, providing a comfortable and relaxing environment. A standout feature is the massive bathrooms, often equipped with large walk-in showers that include multiple shower heads, offering a luxurious and unique bathing experience. While many guests found the beds comfortable and conducive to a restful night's sleep, some reported them to be too firm or felt the springs, indicating mixed feedback on mattress comfort. Rooms often include thoughtful amenities such as balconies with seating, fireplaces, safes, and complimentary bathrobes, enhancing the overall comfort and convenience. Noise levels are generally low, contributing to a peaceful stay, though a few guests mentioned unusual wind tunnel noise on certain floors.

Dining & Food Quality
The hotel offers various dining and food options on-site, providing convenience for guests. Feedback on the food quality is mixed; while some guests found the meals tasty and excellent, others described the offerings as "just so so" or overpriced, particularly for breakfast, which is not always complimentary. The bar area is a lively hub, frequently featuring live entertainment that creates a fun and engaging atmosphere for evening gatherings. Service at the bar also receives varied comments; many guests commend the bartenders for their excellent service and friendly demeanor, while some experienced slow or inattentive service, especially during busy periods. Despite the mixed reviews on food, the convenience of having on-site options and the vibrant bar scene are generally appreciated, allowing guests to enjoy meals and entertainment without leaving the property.

Location & Accessibility
The hotel's central location in Gatlinburg is a major advantage, consistently highlighted by guests as one of its best attributes. It offers exceptional walkability to numerous popular attractions, including the Parkway, shopping districts, and various restaurants, making it easy for guests to explore the town without needing a vehicle. Key landmarks like Anakeesta and Ripley's Aquarium are just a short stroll away. The hotel also provides on-site parking, which is generally considered convenient and often free, a significant benefit in a busy tourist area. However, some guests noted that exiting the parking lot onto the main strip can be challenging due to heavy traffic, particularly when attempting to turn left. Despite this, the overall ease of access to the town's offerings and the ability to walk everywhere greatly enhance the guest experience.

Staff & Service
The staff and service at the hotel receive widespread praise, with guests consistently describing the team as exceptionally friendly, helpful, and accommodating. From the moment of arrival, the valet service is noted for its efficiency and welcoming demeanor, setting a positive tone for the stay. The front desk staff are frequently commended for their professionalism and ability to handle requests, including a generally quick check-in process. Housekeeping is highlighted for its thoroughness and daily service, ensuring rooms remain immaculate and well-stocked. While most interactions are positive, some guests reported isolated instances of less attentive service, particularly from certain bar staff or during specific check-in situations. Overall, the dedication of the team to providing attentive service significantly contributes to a welcoming and positive guest experience, making visitors feel valued and well-cared for.