Mayfair House Hotel & Garden

This hotel stands out for its unique architectural design and lush interior gardens, creating a serene oasis in the heart of Coconut Grove. Guests are consistently impressed by the spacious rooms and the overall stylish ambiance, which blends historic charm with modern comfort. The hotel is particularly well-suited for couples seeking a romantic and relaxing getaway, families who appreciate the large accommodations and rooftop pool, and sightseers or business travelers due to its prime walkable location near shops, restaurants, and local attractions. Many visitors highlight the exceptional service provided by the staff, making every stay feel special. To enhance your experience, consider exploring the vibrant Coconut Grove neighborhood on foot, as many dining and shopping options are just steps away, and be sure to take advantage of the convenient valet service.

Facilities & Amenities
The hotel offers a range of appealing facilities, with the rooftop pool and bar (Sip Sip) being a major highlight, providing a relaxing atmosphere and excellent service. Guests also appreciate the well-equipped gym for their fitness needs. The stunning interior courtyard and gardens are frequently praised for their peaceful and unique ambiance, offering a tranquil escape. While some guests note the absence of a microwave in rooms, the presence of a refrigerator (stocked with items for purchase) and ample toiletries in the bathrooms are generally well-received. The hotel also provides free Wi-Fi and offers unique amenities like bikes and an electric Moke for exploring the area, adding to the overall guest experience.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, with many praising the comfortable beds and stylish decor. The unique garden balconies and outdoor showers are often cited as distinctive and enjoyable features, though some note the outdoor showers may only have cold water. While the air conditioning is effective, some rooms are described as being quite dark, even with all lights on, which can impact the ambiance. Feedback on noise levels is mixed; some guests experience disturbances from thin walls or street noise, while others find their rooms quiet and conducive to relaxation. The water pressure in showers is occasionally mentioned as being low, and some older bathrooms show signs of wear.

Dining & Food Quality
The hotel's dining options receive positive feedback, particularly the breakfast, which is often described as tasty and offering good quality, including options like quiche and acai bowls. While some guests appreciate the complimentary breakfast, others note that the menu can be limited or that service can be slow and chaotic, especially during busy times. The Mayfair Grill restaurant is well-regarded for its food quality and atmosphere. The Sip Sip rooftop bar is popular for its drinks and appetizers, with guests enjoying the vibrant setting. However, in-room dining and room service are frequently mentioned as being limited in hours, slow, or inconsistent, with some guests experiencing wrong orders or difficulty reaching staff.

Location & Accessibility
The hotel's central location in Coconut Grove is consistently highlighted as a major advantage, placing guests within easy walking distance of numerous restaurants, shops, bars, and local attractions like CocoWalk and the marina. This makes it an ideal base for exploring the vibrant neighborhood on foot. While the location is praised for its convenience and safety, parking is exclusively offered through valet service, which guests note can be expensive. Despite the cost, the valet service is often commended for its efficiency and the helpfulness of the staff, ensuring vehicles are retrieved promptly.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the quick check-in process and the staff's willingness to go above and beyond to accommodate requests, contributing to a welcoming atmosphere. The valet service is particularly highlighted for its efficiency and the courteous demeanor of the attendants. Housekeeping is generally seen as attentive, ensuring rooms are clean and well-maintained, though some guests report inconsistencies with towel replenishment or missed spots. Overall, the staff's commitment to providing excellent service is a recurring theme, making guests feel valued and well-cared for throughout their stay.

Additional Information
Guests should be aware that the hotel charges a destination fee, which covers certain amenities and services, though some visitors feel its value is not always clear. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. Unique offerings include the availability of bikes and an electric Moke for rent, providing fun ways to explore the local area. The hotel's lobby is noted for its pleasant scent, contributing to a welcoming first impression. Some guests mention occasional issues with fire alarms or elevator functionality, which can be slow or confusing to operate. Complimentary touches like a welcome drink and afternoon cafecito in the lobby are appreciated.