A modern four-star hotel in the pretty Tiergarten district, the Mercure MOA Berlin is located within the Moa Bogen shopping centre. The smoke-free, air-conditioned guest rooms and suites feature a flat-screen television, free Wi-fi, and a comfortable work space. Pets are welcome for an additional fee. Active travellers will find a fitness centre and sauna on site. The Mercure MOA Berlin also offers a 24-hour reception, concierge services, and private parking. Guests can unwind with a pint at the SKY Sports Bar, or enjoy fine European cuisine at the MOA Restaurant, open for breakfast, lunch, and dinner. The Berlin Zoo is only two stops away on the U-Bahn, and shoppers can get to the Kurfürstendamm in three stops. The Palace of Tears, Classic Remise Berlin, and Museum Island are also within a short drive.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel's entire staff is widely described as very efficient yet friendly and helpful. International travellers appreciate that the team has several languages among them, including English, and are kind to tourists attempting German. Several guests with limited German have been grateful for the staff's detailed instructions on how to use the u-Bahn ticket machines and related travel advice.
Guests rave about the modern guest rooms with their striking decor, comfortable beds, and "brilliant" showers. The housekeeping team gets high marks for thoroughly cleaned rooms, with many guests happy to note that sheets and towel are all replaced every day if you wish. Many also find the rooms incredibly quiet.
Though the hotel is not within walking distance of the city centre, the hotel is close to the U Bahn (Birkenstrasse) and S Bahn (Westhafen) which offer cheap and fast links to all of the top attractions. Guests also love that the hotel is above a shopping complex with a large supermarket so snacks and other necessities are always within easy reach.
Some guests have found the wi-fi too slow or unreliable, while others have experienced trouble with the air conditioning system.
A few guests have been befuddled by the room numbering, and find navigating around the hotel to be difficult. Others guests have been misled by advertising regarding "free" parking, noting there are only a few free, outdoor spaces and there is an extra charge for the garage.
Guests in rooms opening onto the atrium sometimes find there is too much noise, while guests with windows facing out enjoy the quiet.
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