Meridiano Hotel

The hotel offers a memorable stay, with its signature rooftop pool providing breathtaking panoramic views of Pajuçara beach and the surrounding area, making it a true highlight for many guests. This feature, combined with an excellent central location, positions the hotel as an ideal choice for sightseers and couples seeking a romantic getaway. Families also find it highly suitable due to its spacious accommodations and dedicated children's facilities. Guests consistently commend the attentive and friendly staff who go above and beyond to ensure a pleasant experience, alongside the comfort and cleanliness of the rooms. While the hotel is undergoing some renovations, which can cause minor disruptions, the overall commitment to guest satisfaction remains evident. To maximize your stay, consider inquiring about rooms on higher floors for enhanced views, and be prepared for potential queues during peak breakfast hours.

Facilities & Amenities
The hotel boasts impressive facilities, with the rooftop pool being a major draw, offering stunning views and a vibrant atmosphere. However, some guests note a lack of umbrellas in this area, and during peak times, it can become crowded, with occasional concerns about water cleanliness. There are also other pools available, often described as clean and heated. For families, the kids' club or brinquedoteca is a significant asset, praised for being spacious, well-equipped, and staffed with attentive monitors. A fitness center is on-site, though some suggest it could benefit from more modern equipment. While Wi-Fi is available, several reviews indicate inconsistent and unreliable connectivity. Parking is offered, but it is a paid service and can be challenging to navigate or find available spaces, especially during busy periods. Guests appreciate the availability of beach towels and efficient room service.

Cleanliness & Room Comfort
Guests frequently highlight the spaciousness and comfort of the rooms, often featuring comfortable beds and excellent showers. Many rooms offer appealing sea views, enhancing the overall experience. The hotel generally maintains a high standard of cleanliness, with housekeeping staff receiving praise for their thoroughness. However, some guests reported issues such as damp smells or mold on curtains, and occasional leaks in bathrooms. A recurring point of feedback concerns the bathroom design, where the door often doubles as a wardrobe door, leading to a lack of privacy and sometimes difficulty in operation due to the absence of a proper handle or lock. Noise from ongoing renovations or the air conditioning unit was occasionally mentioned, though most found the rooms conducive to rest. Some guests also noted the absence of smart TVs, limiting entertainment options.

Dining & Food Quality
The breakfast consistently receives high praise for its variety and quality, offering a wide array of options that many guests describe as delicious and comprehensive. A particular highlight is the freshly prepared tapioca, though this popular item often leads to long queues due to insufficient staff dedicated to its preparation, causing frustration for some. Feedback on the hotel's restaurant for lunch and dinner is mixed; while some found the meals excellent and flavorful, others reported issues with food being unseasoned, cold, or of lower quality than expected, with some even experiencing spoiled items. The room service is generally well-regarded for its efficiency and quality. Some guests with dietary restrictions, such as celiac disease, expressed significant disappointment with the limited and inadequate options provided, as well as a lack of staff knowledge regarding allergens.

Location & Accessibility
The hotel's central location is a significant advantage, placing it directly in front of Pajuçara beach and within easy walking distance of numerous restaurants, supermarkets, pharmacies, and the local craft fair. This prime position makes it highly convenient for guests to explore the area and access amenities. While the hotel offers direct access to Pajuçara beach, some reviews note that the beach itself can occasionally be unsuitable for swimming due to natural conditions like algae or water quality concerns. Parking is available on-site, but it is a paid service, and some guests experienced challenges with limited space and difficult maneuvering, particularly during busy periods. Despite these minor points, the hotel's accessibility to key points of interest is widely appreciated.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight their cordial and helpful demeanor, noting that employees across all departments, from reception to restaurant staff and housekeeping, are dedicated to providing excellent service. Many reviews commend the staff for their proactive approach in resolving issues, such as room problems or air conditioning malfunctions. Special gestures, including welcome drinks upon arrival, surprise amenities for honeymooners or birthdays, and assistance with luggage, contribute significantly to a positive guest experience. While isolated incidents of perceived selective treatment or minor inconsistencies in housekeeping were mentioned, the vast majority of feedback emphasizes the staff's commitment to making guests feel valued and well-cared for throughout their stay.

Additional Information
A significant point for guests to be aware of is the ongoing renovations throughout the hotel. While these are intended for improvements, they have caused considerable disruption, including noise, dust, and the smell of paint or glue in corridors and sometimes rooms, occasionally impacting the view from the hotel. Another common concern is the tourism tax, which is often charged at check-out without prior notification, leading to unexpected costs. Guests also noted that late check-out incurs a substantial fee, which some found disproportionately high. Furthermore, the entertainment areas and bars have relatively early closing times, and there is a general lack of smart TVs in rooms, limiting in-room entertainment. Guests with dietary restrictions reported a notable lack of suitable options and staff knowledge, particularly for celiac guests.