Positive Reviews
positive:
Staff are very helpful and pleasant.
Reviewers had overwhelmingly positive opinions about the service they received at this hotel. Employees speak excellent English, and always go out of their way to ensure that you have an enjoyable and trouble-free stay. They are even happy to resolve issues with car hire, for example, and suggest places to visit around the island.
positive:
The hotel is very clean and comfortable.
The high standards of service at the Minos extend to housekeeping, and many guests have described the property as “spotless”. You will find rooms cool and relaxing, with Greek-style white walls and tiled floors. The fridge and plentiful electrical sockets are useful touches, and the bathrooms are pleasant to use.
positive:
The food is tasty and varied.
The hotel’s restaurants and cafeteria serve a good range of dishes to suit all tastes. While many guests stick to familiar favorites like pizza, fish and chips or steak, you can also try some delicious Greek fare, including for breakfast. Unlike many all-you-can-eat restaurants, the Ambrosia’s buffet tables are always well stocked with food.
Negative Reviews
negative:
The property is on a steep hill.
You should be aware that there are many steps all over the property, and that you need to go down a steep slope to get to the beach. This might make the hotel less suitable for people who are older, or have difficulty getting around.
negative:
Some guests found the food a bit bland.
While most reviewers liked the food outlets and the variety of meals on offer, some remarked that the food didn’t have as much flavor as they expected.
negative:
The air-conditioning can be inadequate.
The hotel is air-conditioned during the hottest months of the year, but some guests reported that the system didn’t always cool the rooms properly when they were staying there.