Miyako Hotel Kyoto Hachijo

This hotel is a highly convenient urban base, primarily distinguished by its unbeatable location directly across from Kyoto Station, making it an ideal hub for exploring the city and beyond. Its spacious rooms and commitment to cleanliness are consistently highlighted by guests. The hotel caters well to a diverse range of travelers, including sightseers and families who benefit from easy access to transportation and nearby shopping, as well as business travelers seeking efficient connectivity. Many guests appreciate the professional and attentive service from the staff. To enhance your stay, consider requesting a room in a recently renovated section for a more modern experience, and be sure to leverage the adjacent malls for convenient dining and shopping options.

Facilities & Amenities
The hotel offers a range of in-room amenities designed for guest comfort, including a hairdryer, tea/coffee facilities, and an iron, which many find very convenient. Rooms are also equipped with modern features such as a Chromecast TV, USB chargers, a heated washroom mirror, and a multiple mode shower head. While some guests note the absence of bottled water, water dispensers are readily available on each floor, allowing guests to refill pitchers provided in their rooms. The hotel also provides ice machines and vending machines for added convenience. Most guests find the Wi-Fi reliable and fast, ensuring connectivity throughout their stay. The lobby is described as spacious and welcoming, though some guests mention that elevators can become crowded during peak hours due to the hotel's large size.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, describing rooms as tidy and well-maintained. The spacious rooms are a significant highlight, offering ample space compared to typical Japanese hotel accommodations, and many feature a modern design in renovated sections. However, feedback on bed comfort is mixed; while some guests find the beds comfortable, many describe them as quite firm, akin to sleeping on concrete, which may not suit all preferences. Noise insulation receives varied comments; while some rooms are surprisingly quiet despite the proximity to the station, others report noticeable train noise or street noise, and some mention noise from adjacent rooms due to thin walls or plumbing. The bathroom size is generally adequate, though some find it small, and there are occasional reports of low shower pressure or unstable water temperature.

Dining & Food Quality
The hotel offers a variety of dining options, with multiple restaurants on-site, including a popular buffet for breakfast. Most guests praise the breakfast for its extensive variety and quality, featuring both Western and Japanese selections. However, some guests find the breakfast to be on the expensive side, and a few note that hot food items can sometimes be only lukewarm. While the overall food quality is generally well-regarded, specific items like steak in the buffet or certain hot dishes receive mixed reviews. For those seeking relaxation after a day of sightseeing, in-room massage services are also available, providing a convenient and comforting option for guests.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, situated directly across from Kyoto Station. This prime position offers unparalleled access to various forms of public transportation, including the Shinkansen, JR lines, subway lines, and extensive bus lines, making it an excellent base for exploring Kyoto and embarking on day trips. Guests appreciate the convenience of having the Aeon Mall and Gintetsu Mall right next door, providing abundant shopping and restaurants options, including a supermarket and convenience stores. The hotel is also within walking distance of the airport limousine drop-off and pick-up area. While parking is available, some guests note it can be expensive, though it offers a convenient option for those traveling by car.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided, noting that staff are accommodating and conversant in English, which is a significant advantage for international travelers. The check-in and check-out processes are generally described as efficient, with the availability of self check-in machines contributing to a quick experience, though some guests prefer traditional counter service. The hotel also offers valuable services such as luggage storage before and after check-in, and luggage shipping to other destinations, which guests find incredibly convenient. Housekeeping is noted for being efficient and respectful, with a clear policy for room cleaning requests.

Additional Information
Guests should be aware that Kyoto levies a city tax, which is collected upon check-in, typically around 400 JPY per person. The hotel is a large property with multiple wings, and while many rooms have been renovated, some guests note that sections like the South Wing are older, which can impact the room's feel. The hotel operates with a strict check-out policy, with charges applied for exceeding the designated time. For room cleaning, guests are provided with a magnetic sticker to indicate when service is desired, reflecting an eco-friendly cleaning policy. Due to its popularity and size, the hotel often accommodates numerous tour groups, which can lead to busy periods in the lobby and common areas.