Mont Chalet Nevada - Hotel & Spa

The hotel's exceptional spa and wellness area, featuring a heated outdoor pool and ski lockers with boot warmers, is a defining feature that guests consistently highlight. This makes it an ideal choice for ski enthusiasts and couples seeking relaxation after a day on the slopes. Guests consistently praise the friendly staff, excellent food, and impeccable cleanliness throughout the property. The hotel also caters well to families with dedicated amenities and business travelers due to its modern facilities and convenient parking. To maximize your stay, guests recommend utilizing the spa daily to recover from activities and exploring the diverse menu at the on-site restaurant for a delightful culinary experience.

Facilities & Amenities
The hotel offers a comprehensive range of facilities designed to enhance guest comfort and convenience. The spa and wellness area is a major draw, featuring a sauna, steam bath, infrared cabin, various relaxation spaces, and a hot swimming pool with a bubble section, including a popular heated outdoor pool. Guests also appreciate the dedicated ski lockers in the cellar, equipped with boot warmers, ensuring a comfortable start to each ski day. A spacious parking area is available, with both underground and free outdoor options. For families, there is a small playroom with Nintendo and toys, and guests can also enjoy well-maintained bicycles for exploring the area. A small gym is also accessible within the spa area.

Cleanliness & Room Comfort
Guests consistently praise the hotel's impeccable cleanliness, noting that rooms are spotless and well-maintained daily, with fresh towels provided. The rooms are generally described as modern, spacious, and comfortable, offering a cozy ambiance. While some older rooms might be "a bit dated," they are still considered very nice. Most guests find the beds comfortable, though a few mentioned a mattress being too firm, which was promptly addressed with a topper. Rooms often feature a balcony and are equipped with essential amenities like a hairdryer and toiletries. Noise levels are generally low, contributing to a peaceful stay, though some minor soundproofing issues with entrance doors or occasional hallway noise from children were noted.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly the breakfast buffet, which is described as rich and varied, offering a wide selection of sweet and savory items, including homemade cakes and local products. Guests particularly enjoy the option to order freshly prepared eggs and the excellent cappuccino. The on-site restaurant, Fresco Bistro, is highly praised for its high-quality, gourmet cuisine and diverse menu, with many highlighting the exceptional pizza, including excellent gluten-free options. Dinner often features a multi-course menu with local specialties. While some guests desired more variety for longer stays or larger portions, the overall food quality and presentation are consistently rated as outstanding, with special attention given to celiac-friendly dishes.

Location & Accessibility
The hotel boasts a highly convenient and strategic location, making it an excellent base for exploring the area. It is situated within walking distance of the town center and the pedestrian zone, typically a pleasant 20-minute stroll, though it involves a slight incline. For those heading to the slopes, a bus stop is conveniently located directly in front of the hotel, with frequent and free bus services providing easy access to various ski areas like Carosello 3000. Guests appreciate the proximity to the cycle path and the ability to ski almost directly back to the hotel. Ample parking is available, including a large underground garage and free outdoor spaces, adding to the hotel's accessibility.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive and welcoming nature of the entire team, from the reception to the restaurant and spa staff. They are noted for their promptness in addressing requests, such as fixing minor room issues. The service in the restaurant is particularly commended for its efficiency and the staff's ability to create a pleasant dining atmosphere. While the vast majority of feedback is positive, a few guests experienced less friendly or less attentive service from some individuals, particularly during busy breakfast times, and some found the reception staff occasionally less empathetic. Overall, the staff's dedication significantly enhances the guest experience.

Additional Information
The hotel fosters a warm and welcoming atmosphere, often described as feeling like a family environment, which contributes significantly to a relaxing stay. It is well-equipped to cater to families, offering a dedicated kids' pool within the spa area and a small playroom for entertainment. Guests should be aware that while the spa is generally accessible, the sauna is restricted to guests aged 16 and above. The hotel also provides thoughtful amenities such as bathrobes, towels, and flip-flops for spa use, though a fee may apply for exchanging used towels for clean ones. The hotel is undergoing renovations, with some rooms already updated, contributing to its modern appeal.