Moon Garden Boutique Hotel

This hotel offers a highly convenient and comfortable stay, primarily distinguished by its prime location right at the entrance to the Old Town, making it an ideal base for sightseers and tourists eager to explore the city on foot. Guests consistently highlight the friendly and helpful staff, the overall cleanliness of the premises, and the comfortable accommodations. It caters well to couples seeking a romantic getaway and families looking for easy access to attractions and public transport. Many appreciate the hotel's value for money, combining a central position with a pleasant environment. To enhance your experience, consider requesting a room facing the back for a quieter stay, as some street-facing rooms can be noisy, and be aware of the self-check-in process if arriving after 8 PM.

Facilities & Amenities
The hotel provides a range of amenities designed for guest convenience and comfort. Rooms are generally well-equipped with a mini-fridge, electric kettle, and supplies for tea and coffee, allowing guests to enjoy beverages in their rooms. Many bathrooms include thoughtful touches like hand cream, cotton buds, and facial cleaning pads. While some guests noted the elevator can be small or was undergoing renovation, it generally functions well, though some initial stairs to the lobby may pose a challenge with heavy luggage. Free Wi-Fi is available and generally reported as strong, ensuring guests can stay connected. An honesty bar in the lobby offers a convenient option for snacks and drinks after hours.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing rooms as spotless and well-maintained. Rooms are often noted for being spacious and cozy, providing ample space for relaxation. While many guests find the beds comfortable and conducive to a good night's sleep, some have found them to be quite firm or narrow, with occasional feedback on pillow comfort. Noise levels receive mixed reviews; while rooms at the back are often described as quiet, those facing the street can experience street noise. Some guests also reported occasional noise from a noisy fridge or from neighboring rooms due to thin walls. Bathrooms are generally clean and spacious, though a few guests mentioned minor issues like slow drainage or occasional odors.

Dining & Food Quality
The hotel's breakfast receives varied but generally positive feedback. Many guests describe it as good, delicious, and offering a hearty start to the day, with some appreciating the freshly made eggs or omelette. The breakfast buffet is often noted for its pleasant presentation and atmosphere, sometimes accompanied by soothing music. However, some guests found the selection to be modest, basic, or repetitive, particularly for longer stays, with suggestions for more variety beyond daily eggs and bacon. A few guests felt the breakfast was not entirely worth the additional cost, while others found it to be excellent value.

Location & Accessibility
The hotel boasts an excellent central location, positioned directly at the entrance to the Old Town and very close to the iconic Gate of Dawn. This allows guests to easily explore the city's main attractions, restaurants, and shops on foot. It is also highly convenient for transportation, being just a 10-minute walk from both the train station and bus station. The airport bus stop is conveniently located almost directly outside the hotel, providing easy access to and from the airport. A supermarket and local market are also within a short walking distance, adding to the convenience for guests. While some guests mention parking is available nearby, it is not a dedicated hotel facility and can be challenging.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor, with some even receiving a complimentary glass of prosecco upon arrival. The check-in process is generally described as quick and efficient, with a seamless self check-in system available for late arrivals using access codes. Staff are often commended for going above and beyond to assist guests with inquiries, recommendations, and even luggage assistance, despite the lack of an elevator to the initial lobby level. While most experiences with housekeeping are positive, a few guests reported inconsistencies with room cleaning or towel replenishment during their stay.

Additional Information
The hotel operates with a convenient self check-in system after 8 PM, providing guests with necessary access codes via SMS or app, which is particularly useful for late arrivals. Guests should be aware that the hotel has been undergoing renovations, which some noted could lead to minor inconveniences like dirty hallways, though this is generally seen as temporary. The hotel offers a unique honesty bar in the lobby, allowing guests to take items and settle the bill later. While the hotel's name includes "Garden," some guests noted there isn't a traditional garden space, and some rooms feature skylight windows instead of standard windows, which might not suit all preferences. A city tax is applicable per night, as is common in many European destinations.