Lakeside Villa & Nordic Spa

The hotel offers a unique and memorable stay, distinguished by its recently added Nordic Spa and convenient private beach access. Guests consistently highlight the property's extensive renovations, transforming it into a charming and meticulously clean retreat. It is an ideal choice for families seeking a relaxing beach vacation with well-equipped kitchenettes, and for couples looking for a cozy and intimate getaway. Pet owners will also find it welcoming, with specific amenities catering to their furry companions. For cyclists, secure storage is a significant advantage. Many guests appreciate the tranquil atmosphere, making it suitable for those seeking relaxation and a home-like environment. To enhance your experience, consider booking a session at the Nordic Spa for ultimate relaxation, and if you are sensitive to noise, it is advisable to request a room located further away from the main road.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed to enhance guest comfort and enjoyment. A standout feature is the recently introduced Nordic Spa, which includes a Scandinavian sauna and a cold plunge pool, often available for private sessions, providing a unique wellness experience. Guests frequently praise the inviting outdoor shared space, a true backyard oasis featuring multiple fire pits, BBQ grills, picnic tables, and various seating arrangements amidst thoughtful landscaping and solar lighting. For active guests, secure storage for paddle boards and bikes is readily available. The convenience of a laundry area with coin-operated machines and provided detergent is also appreciated. While free Wi-Fi is available throughout the property, some guests noted it could be patchy in the courtyard. The hotel also offers pet-friendly amenities, including dog beds and bowls, making it a welcoming choice for those traveling with animals.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, describing rooms as sparkling and meticulously maintained. The accommodations, many of which are newly renovated, offer a cozy and comfortable atmosphere. Reviewers frequently highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. Rooms are well-appointed with thoughtful touches such as lavender pillow spray, chocolates, and makeup remover cloths. Many units feature a full bathroom with a tub, a coffee maker, a nice size fridge, and a microwave, with some even including an oven and a separate bedroom for added space. While the hotel is situated near a main highway, leading to some reports of road noise, most guests found the rooms to be adequately insulated. Some minor concerns included occasional AC noise and, in rare instances, a sensitive smoke alarm.

Dining & Food Quality
A significant advantage for guests is the presence of well-equipped kitchenettes in many rooms, allowing for convenient in-room meal preparation and helping guests save on dining expenses. These kitchenettes typically include a full-size fridge, stove, oven, and a comprehensive set of kitchenware and utensils. The hotel also provides a communal BBQ area within its charming outdoor space, which is frequently utilized by guests for cooking and socializing. Thoughtful additions like Keurig coffee makers with a selection of coffee pods and tea bags are widely appreciated. While the hotel does not offer on-site breakfast, guests note the convenience of nearby dining options, including a popular ice cream shop, a local pub, and various restaurants and grocery stores within a short driving distance. Some guests even enjoyed fresh apricots from the property's own apricot tree.

Location & Accessibility
The hotel's location is highly praised, particularly its direct and safe private beach access to Skaha Lake, facilitated by a convenient pedestrian underpass. This allows guests to easily enjoy the lake and beach activities without crossing the busy highway. While situated right on Highway 97, which can lead to some road noise, the proximity to the lake is a major draw. The hotel is also well-positioned for exploring the wider area, being just a short drive from downtown Penticton, various wineries, and the KVR bike trail. Guests appreciate the ease of access to local amenities like grocery stores and other dining establishments, typically within a few minutes' drive. Parking is available on-site, and the hotel offers secure bike storage, making it convenient for cyclists. Some guests noted that while the immediate vicinity offers limited walking options, the overall accessibility by car is excellent.

Staff & Service
The hotel consistently receives glowing reviews for its exceptional staff and service. Guests frequently describe the team as incredibly friendly, welcoming, and highly attentive. Many highlight the staff's willingness to go above and beyond to ensure a comfortable and enjoyable stay, often assisting with requests promptly and efficiently. The check-in process is noted as smooth and pleasant, with staff providing helpful information and local recommendations. Guests appreciate the personalized approach, making them feel valued and at home. Specific instances of outstanding service include accommodating early check-ins and late check-outs, providing assistance with wheelchair access, and offering secure bike storage. The overall sentiment is that the dedicated team plays a crucial role in creating a positive and memorable experience for all visitors, fostering a neighborly atmosphere.

Additional Information
Guests should be aware of several unique aspects that enhance their stay. The hotel maintains a pet-friendly policy, welcoming furry companions with amenities like dog beds and bowls, and even a "pilot dog" program. For those planning extended stays or needing to refresh their belongings, a convenient laundry area is available, complete with provided soap and dryer sheets. The property offers secure bike storage in a locked shed, which also includes a compressor for inflating paddle boards, catering to outdoor enthusiasts. While the hotel does not offer daily room cleaning, staff are readily available to provide fresh linens and attend to any needs upon request. Thoughtful touches such as complimentary toiletries, including high-end shower amenities and makeup remover cloths, are consistently appreciated by guests.