Red Roof Inn Caryville

The hotel offers a practical and budget-friendly stay, often highlighted for its value for money and, for some rooms, lovely mountain views from balconies, making it a memorable stop for road trippers and budget-conscious travelers. Its convenient location just off the interstate appeals to those needing a quick overnight stop, including ATV bikers who find it a suitable base. Guests frequently comment on the spaciousness of the rooms, which can accommodate families well. While many appreciate the overall cleanliness, there are notable inconsistencies in room condition and noise levels that some guests experience. The staff generally receives praise for their friendly and accommodating nature, though a few interactions have been less positive. For a more peaceful experience, guests might consider requesting a room away from the main road, and it's advisable to manage expectations regarding the immediate surrounding area's appearance.

Facilities & Amenities
Guests have mixed feedback regarding the hotel's facilities and amenities. Rooms are generally described as spacious and often include a refrigerator and a hot iron with a large-sized mirror, which are appreciated conveniences. The heating and cooling equipment typically works well, providing comfort. However, some guests have reported issues such as flickering lights, broken adjoining doors, or outdated electrical outlets. While the hotel offers Wi-Fi, several reviews indicate that the connection can be poor or slow, sometimes requiring guests to go outside for a better signal. The ice machine has been noted as broken by some, with ice provided manually from trays. Additionally, the pool is consistently mentioned as being closed or very small, which can be a disappointment for those expecting swimming access.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably varied. Many guests commend the rooms for being clean, well-kept, and organized, often highlighting the comfortable beds and pillows that contribute to a restful sleep. Some rooms are noted for having a pleasant smell, even those designated as pet rooms. The bathrooms are frequently praised for being nice and having amazing water pressure. However, a significant number of reviews describe rooms as filthy, with stained bedding, dirty carpets, and unpleasant odors like cigarette smoke or mildew. Reports of bed bugs and roaches are a serious concern for some, leading to uncomfortable stays. Noise is a recurring issue, with guests mentioning loud yelling, road noise, and disturbances from people outside the rooms, impacting overall tranquility.

Dining & Food Quality
The hotel does not offer any on-site dining options, including breakfast, which is a consistent point noted by guests. Many reviews explicitly state that no breakfast is provided, not even basic items like muffins or fruit, meaning guests should plan to find their own meals. This is a key expectation to manage for those accustomed to hotels offering morning provisions. However, the hotel's location is often convenient for accessing external food options. Guests mention that there are restaurants nearby, some within walking distance, and that late-night delivery services are available, which can be helpful for those arriving late or with specific needs. While the hotel itself lacks dining facilities, its proximity to various external eateries helps mitigate this absence for most travelers, allowing for diverse culinary choices.

Location & Accessibility
The hotel's location is frequently praised for its convenience and easy access directly off the interstate, making it an ideal stop for road trippers. It is situated close to fuel stations and various food establishments, with some restaurants within walking distance. Guests appreciate the easy parking available, often directly in front of their rooms, which simplifies loading and unloading. However, the immediate surrounding area receives mixed comments; while some find it peaceful, others describe it as sketchy or run-down, with visible disrepair in nearby buildings and limited outside lighting at night. Despite these concerns, the hotel itself is generally considered safe, and its proximity to the main road remains a significant advantage for travelers.

Staff & Service
The staff and service at the hotel elicit a wide range of feedback, from highly positive to strongly negative. Many guests consistently praise the friendly staff, helpful management, and accommodating owners, highlighting their politeness and willingness to assist, even with late-night check-ins or room changes. The check-in process is often described as smooth and efficient. However, a significant number of reviews report instances of rude or unprofessional behavior from certain staff members, including disputes over pre-paid reservations, high cash deposits, and accusations of theft. Some guests also experienced issues with unrequested wake-up calls or difficulties with refunds for unsatisfactory stays. Despite these negative experiences, the overall sentiment often leans towards appreciation for the staff's efforts to provide a welcoming environment.

Additional Information
Several miscellaneous but important details emerge from guest reviews. The hotel is generally pet-friendly, a significant draw for travelers with animals, though some guests noted challenges finding suitable outdoor areas for pets. There are frequent reports of a high cash deposit requirement upon check-in, which some guests found unexpected and difficult to retrieve, leading to frustration. The hotel has undergone construction or remodeling at times, which has impacted accessibility to the front office and caused some inconvenience with equipment and cords. Guests should also be aware that room key cards can be sensitive and prone to deactivation, sometimes requiring multiple replacements, which can be a minor hassle. While the hotel offers flexibility for late check-ins, some guests have reported issues with reservations not being honored or unexpected charges, making it crucial to confirm booking details upon arrival.