Motel Roberval

The hotel is particularly memorable for its inviting heated outdoor pool, a refreshing amenity that many guests highlight as a significant draw, especially during warmer months. The consistent presence and attentiveness of the owner also stand out, contributing to a warm and welcoming atmosphere. Guests frequently commend the spacious rooms, overall cleanliness, and the consistently friendly staff who ensure a comfortable stay. The inclusion of a complimentary breakfast is widely appreciated, adding to the perception of excellent value. This establishment is well-suited for families seeking comfortable accommodations, couples on a getaway, and road trippers looking for a convenient stopover. It's also an ideal choice for cyclists with secure storage, snowmobilers needing a reliable base, business travelers requiring practical amenities, and guests with reduced mobility due to accessible room options. For a smoother experience, it is advisable to book early, particularly if specific room types or accessibility features are needed, and consider bringing your own pillows if you prefer a firmer option.

Facilities & Amenities
Guests frequently praise the hotel's practical facilities and amenities, which enhance their stay. A notable feature is the heated outdoor pool, which, while some describe it as small, many others find it to be a well-maintained and enjoyable amenity, though its closing hours should be noted upon arrival. Most rooms are equipped with a refrigerator, and some also include a microwave, a convenience many guests appreciate. The presence of a large-screen television in rooms is also a plus. For those needing to refresh their wardrobe, laundry facilities are available and are particularly valued by business travelers. Cyclists benefit from a secure bike storage room, ensuring peace of mind. The hotel offers free Wi-Fi, though some remote workers have noted that the speed could be improved. Guests also appreciate the convenience of plenty of parking directly accessible to rooms, and the availability of coffee at all times in the lobby. Some guests, however, found the placement and number of electrical outlets in rooms to be limited.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing rooms as spotless and well-maintained. However, a few isolated reports mention issues such as hair in beds, dirty floors, or dust, and there was one severe complaint about bed bugs and lack of housekeeping. Room sizes receive mixed feedback; while many guests enjoy spacious rooms, particularly those accommodating four people, some found their rooms to be quite small or described them as dated in decor, though others noted recent renovations. Bed comfort is also a point of varied opinion; some guests found the beds very comfortable with good linen, while others reported them as hard or too small, with pillows being too soft. Noise can be a significant concern, with frequent mentions of road noise from the nearby boulevard, occasional train noise late at night, and sometimes loud air conditioning units. In-room amenities typically include a refrigerator and television, with some rooms also featuring a microwave and a bathtub, though some showers were noted as small or mediocre.

Dining & Food Quality
The hotel's complimentary breakfast is a central feature, consistently highlighted by guests for its inclusion and variety. While many describe it as complete and excellent, offering a wide selection that satisfies most palates, some guests found the quality to be average or even disappointing, particularly noting a lack of protein options and a prevalence of carb-laden items. Despite mixed opinions on specific food quality, the convenience of having breakfast on-site is widely appreciated, especially given its value. The breakfast area is generally noted for being well-maintained and efficiently restocked by staff, even during busy periods. Guests also value the availability of coffee at all times, providing a convenient pick-me-up throughout the day. It should be noted that the hotel does not offer room service for dining.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an ideal base for travelers exploring the region. Guests consistently highlight its easy access and proximity to major attractions around Lac Saint Jean, including the Saint-Félicien Zoo and the village of Val Jalbert. Its position also places it within easy reach of various restaurants and stores, including a nearby shopping center, providing practical conveniences. For cyclists, the hotel's location near the Veloroute is a significant advantage. Parking is readily available and often allows guests to park directly in front of their rooms, though some have noted occasional difficulty finding a spot right at their entrance. However, the hotel's proximity to a busy boulevard means that road noise, particularly from heavy vehicles, can be noticeable, and some guests have also reported train noise late in the evening.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, with guests consistently praising their friendliness, courtesy, and helpfulness. Many reviews highlight the warm welcome extended by the team, including the attentive owner who is frequently mentioned for his dedication to guest satisfaction. The check-in process is generally described as smooth and efficient, with staff accommodating requests such as early check-in. Guests appreciate the staff's willingness to provide information and assist with various needs, creating a very accommodating environment. The staff is noted for being kind to both adults and children. While the vast majority of comments are highly complimentary, there were a few isolated negative remarks regarding staff demeanor and a couple of complaints about housekeeping not servicing rooms during longer stays. The staff is also noted for speaking English, which is helpful for international guests.

Additional Information
For guests planning their stay, it's important to note several specific details. The hotel has a policy regarding early departures, where refunds are not issued for unused nights. For those traveling with bicycles, a secure bike storage room is available, offering peace of mind. Some rooms also feature outdoor access with a table and chairs, providing a pleasant space to relax. A convenient laundry service is offered, which is particularly beneficial for longer stays or business travelers. While generally quiet, guests should be aware of potential train noise late in the evening, especially on weekends. It's also worth noting that the hotel does not provide room service. Additionally, there are no electric vehicle charging stations on site, and some guests have found the number and placement of electrical outlets in rooms to be limited, suggesting bringing a power strip if multiple devices need charging.