Super 8 by Wyndham Hayward Downtown

This hotel is primarily noted for its affordability, making it a consideration for budget-conscious travelers or those seeking a very brief overnight stay. However, guests frequently report significant issues with room condition and cleanliness, which often detract from the overall experience. The breakfast offerings are consistently described as minimal, and noise levels can be a concern. While some appreciate the convenient location near dining options and transportation, others find the immediate surroundings to be less desirable. To manage expectations, it is advisable to inspect the room thoroughly upon arrival and be prepared for a very basic level of accommodation.

Facilities & Amenities
The hotel's facilities are frequently described as old, run down, and in need of significant renovation. The building itself shows considerable wear and tear, with some guests noting a general lack of maintenance. The elevator is a recurring point of concern, with reports of it being unreliable, dirty, and having unpleasant odors. Common areas, including the lobby, are often perceived as unclean. While ice machines and vending machines are present, some guests have found them to be non-functional or poorly maintained. Overall, the general condition of the property's amenities suggests a very basic and aged infrastructure.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is overwhelmingly negative. Many rooms are described as dirty, filthy, or in poor condition, with reports of cockroaches, black mold in bathrooms, and unpleasant odors like smoke or chemicals. Bedding often has holes or burn marks, and some guests found sheets to be unclean. Furniture is frequently noted as old, damaged, or broken, with missing parts. Bathrooms are a particular concern, with issues like lukewarm water, poor drainage, no grip bars, and general uncleanliness. Noise levels are high due to thin walls and external traffic, and many in-room amenities like phones, electrical outlets, air conditioning, and smoke detectors are reported as non-functional. Despite these issues, a few guests found the mattresses or beds to be comfortable.

Dining & Food Quality
The hotel's dining options, specifically the advertised breakfast, receive consistent criticism. Guests widely report that the breakfast is minimal and does not meet expectations, often consisting only of coffee, water, and a pre-packaged pastry or donut. Many feel that this offering is not a proper breakfast despite being advertised as such. The coffee itself is sometimes described as unappealing. There are no mentions of in-room dining or other restaurant facilities within the hotel, with guests often seeking food options outside the property.

Location & Accessibility
The hotel's location receives mixed reviews, often highlighted for its convenience to certain points of interest. Guests appreciate its proximity to various restaurants, bus stops, and freeway access, making it suitable for those needing quick transit. Some find it easy to reach downtown shopping areas. Parking is generally available and free, with ample space, which is a positive for guests traveling by car. However, the immediate surrounding area is frequently described as sketchy or having significant foot traffic, leading to security concerns for some guests regarding their vehicles and personal safety.

Staff & Service
Feedback regarding the staff and service is varied. Many guests commend the staff for being friendly, helpful, and accommodating, particularly during check-in, which is often described as quick and efficient. Housekeeping is noted by some as responsive to requests. However, a notable number of guests report negative interactions, including instances of rude staff, unattended front desks, and difficulties with communication due to language barriers. Some guests also experienced issues with staff being unhelpful regarding room problems or specific requests.

Additional Information
Guests frequently encounter significant security concerns during their stay, with reports of room doors not locking properly, chain locks being broken, and general unease about the safety of their vehicles in the parking lot. There are recurring issues with the hotel's smoking policy, as many non-smoking rooms are reported to smell strongly of smoke or other unpleasant odors. Guests also note a general lack of basic in-room amenities, such as clocks and working phones, and some rooms lack functional heating or air conditioning. Furthermore, some guests have reported issues with deposits not being returned or being charged for alleged damages after their stay.