Must by Hotel Jaro (Québec-City, Canada)

Must by Hotel Jaro (Québec-City, Canada)

About Must by Hotel Jaro

Must by Hotel Jaro is a modern 4-star hotel in Quebec City featuring a swimming pool, complimentary breakfast and cosy guest rooms equipped with many amenities. Non-smoking guest rooms feature a safe, a hair dryer, LCD television, a radio, blackout curtains and wood floors.  Some rooms also feature a fireplace, a whirlpool bath or a kitchenette. Services and amenities offered at this hotel include a hot tub, a water slide, two roof terraces and free parking.  Airport shuttle service, child care services and laundry facilities are also available The complimentary breakfast features a variety of breads, cereals, eggs and fruits.  A Boston Pizza is located on-site and serves gourmet pizzas and many other items.  Room service is available. Must by Hotel Jaro is located close to the Quebec City Aquarium, Gaetan Boucher's Ice Ring and Arena and Laval University.  Shopping centres, golf courses, hiking trails and bus and train stations are also nearby. Québec City Jean Lesage International Airport is a short drive away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1345 Route de l'Aeroport, G2G 1G5, Québec-City, Canada

Rating overview

  • Location
    Excellent  8.5 / 10
  • Rooms
    Good  7.6 / 10
  • Service
    Very good  8.3 / 10

Positive Reviews


Modern, Stylish and Comfortable Rooms

The rooms have recently been refurbished and everything is modern with stylish decor. The beds are comfortable,the hardwood floors are beautiful, the bathrooms are luxurious and everything is spotlessly-clean.


Beautiful, Well-maintained Pool Area

Guests reported that the pool area is beautiful and makes for an excellent place for adults to unwind and children to have fun.  The area is clean and always being maintained and at night, underwater lighting produces a relaxing ambiance.


Impressive Location Close to the City

The location of this hotel is fantastic because it's close to everything guests need and want to be close to.  It's close to the city centre and the airport.  Restaurants, attractions and shops are within walking distance.

Negative Reviews


Breakfast is a Chaotic affair

The hotel breakfast is a confusing and rushed affair that sees droves of people showing up at once to sit in a smallish room with not enough seats for everyone.  It gets very loud and you have to queue in a line to get served.  The quality of the food isn't really worth the hassle as guests reported that hot items are served cold and many items aren't very fresh.


There's a lot of Noise Around the Hotel

There's a lot of noise around the hotel and it prevents guests from getting a good night's sleep.  Trains passing by on the railroad tracks nearby, a humming noise coming from the fireplaces and music coming from the Boston Pizza downstairs are some of the sounds reported.


The Lifts are in Poor Condition

Guests reported that the lifts seem to break down a lot and there's usually only one working at any given time.  It's also been reported that the lifts are small which means you have to wait to get yourself and your luggage upstairs and they are slow which makes the wait even longer.

All amenities

Hotel facilities
  1. Business centre
  2. Elevator
  3. Gym
  4. Parking
For children
  1. Childcare
  1. Wheelchair accessible
Wellness / Spa
  1. Sauna
  2. Hot tub
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Television
  4. Central heating
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00


1345 Route de l'Aeroport , G2G 1G5 , Québec-City , Canada
Telephone: +1(418)3806878 | Fax: +1(418)3806879 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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