My Place Hotel - Ankeny/ Des Moines, IA

This hotel is highly regarded for its spacious rooms featuring kitchenettes with full-size refrigerators, making it an excellent choice for extended stays and families traveling with children. Its overall appeal is enhanced by its consistent cleanliness, generally quiet atmosphere, and the presence of a friendly staff. The convenient location also makes it suitable for road trippers and travelers with pets. To ensure a comfortable stay, guests planning to utilize the kitchenette should remember to bring their own cooking and dining essentials, as these are not provided. Additionally, it is advisable to confirm booking details directly with the hotel, as some guests have reported issues with overbooking.

Facilities & Amenities
The hotel's standout feature is its well-equipped kitchenettes, which include a full-size refrigerator with an ice maker, a stove, microwave, coffee pot, and toaster, along with ample cupboards for storage. However, it is crucial for guests to note that kitchenware, such as pots, pans, plates, bowls, glasses, mugs, and utensils, is not provided and must be brought or purchased. Other convenient amenities include in-house laundry facilities, a business center, and a small hotel store for essentials. Guests can also enjoy 24/7 lobby coffee and appreciate the availability of ample parking. While the hotel offers free Wi-Fi with an ethernet port, it does not feature a gym or pool. Some rooms also include a recliner for added comfort.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing rooms as very clean and fresh. The comfortable beds and roomy accommodations contribute to a pleasant stay, with many guests reporting a quiet environment conducive to rest. While the vast majority of feedback on room comfort is positive, a few isolated issues were noted, such as occasional reports of dampness in rooms, weak shower pressure, or a noisy refrigerator. Very rarely, some guests encountered minor cleanliness oversights upon arrival, such as debris in hallways or uncleaned kitchen appliances, but these instances appear to be exceptions to the generally excellent standard.

Dining & Food Quality
A key point for guests to consider regarding dining is the absence of a complimentary breakfast. While breakfast items are available for purchase, often consisting of reheated frozen options, the hotel primarily caters to guests who prefer to prepare their own meals. The presence of a full kitchenette in each room, equipped with a stove, microwave, and full-size refrigerator, strongly encourages self-catering. Guests can also access 24/7 lobby coffee, though some have noted it can occasionally be lukewarm. The hotel's design emphasizes the convenience of in-room meal preparation over traditional hotel dining services.

Location & Accessibility
The hotel boasts a highly convenient location, offering easy access to the interstate and placing guests within close proximity to various restaurants, stores, and gas stations. It is situated in a generally quiet and safe area, making it suitable for both short and extended stays. Guests appreciate its accessibility to local attractions, including being approximately 15 minutes from the fairgrounds and downtown. The property provides ample parking for guests, with options available at both the front and back of the building. Additionally, sidewalks in the adjacent industrial park offer opportunities for walking.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly and helpful, contributing significantly to a positive guest experience. Many reviews highlight the quick check-in process and the staff's willingness to be accommodating to guest requests. Instances of effective problem resolution, such as prompt maintenance for in-room issues or assistance with booking discrepancies, are frequently mentioned. However, some guests have reported isolated instances of inconsistent service or communication issues, including challenges related to overbooking or specific interactions at the front desk. Despite these occasional concerns, the overall sentiment regarding staff professionalism and attentiveness remains very positive.

Additional Information
This hotel is notably pet-friendly, making it a popular choice for travelers with animals. Its design and amenities are particularly well-suited for extended stays, offering features like in-room kitchenettes and guest laundry facilities that cater to longer visits. Guests should be aware that a specific hotel policy dictates that kitchenware is not provided in the rooms, requiring guests to bring their own or purchase items from the hotel store. While many guests appreciate the rewards program benefits, some have experienced booking challenges, including instances of overbooking, which occasionally necessitated finding alternative accommodations.