My Place Hotel-Colorado Springs, CO

This hotel offers exceptional value and a consistently cleanliness environment, making it a highly recommended choice for many travelers. Its signature feature is the inclusion of well-equipped kitchenettes with full-size refrigerators in every room, providing a home-like convenience, complemented by stunning mountain views from many accommodations. The hotel is particularly well-suited for families visiting the Air Force Academy, business travelers seeking extended stay amenities, and pet owners due to its accommodating policies. Guests frequently praise the comfortable beds and the genuinely friendly staff who contribute to a welcoming atmosphere. Its convenient location near major highways and local attractions further enhances the stay. To make the most of the in-room kitchen, guests should plan to bring their own cooking utensils and dinnerware, as these are not provided. Additionally, some guests recommend bringing a humidifier, especially during drier seasons, to mitigate static electricity.

Facilities & Amenities
The hotel provides practical facilities designed for convenience, especially for longer stays. Each room features a kitchenette equipped with a full-size refrigerator, a microwave, a stove top, and a sink, allowing guests to prepare their own meals. However, it is important to note that cookware, dishes, and utensils are not supplied, and guests are advised to bring their own or purchase them from the hotel's lobby store. While there are no traditional ice machines on each floor, rooms are equipped with in-freezer ice makers, though these can be slow to produce ice. The lobby offers a mini convenience store with a selection of snacks, drinks, and refrigerated items. Guests appreciate the free Wi-Fi and ample, well-lit parking. There is a clean and well-maintained laundry facility on-site, which is a significant advantage for extended visits. However, some guests have noted issues with the elevator, describing it as old and occasionally out of service. Most guests understand that the hotel does not feature a gym or swimming pool, aligning with its value-oriented approach.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless and well-maintained, contributing to a pleasant stay. The rooms are generally noted for their spaciousness and comfort, often feeling more like small apartments. Most guests find the beds to be exceptionally comfortable, ensuring a restful night's sleep, though some have found them to be either too soft or too firm. Many rooms offer stunning mountain views, which significantly enhance the overall experience. A notable amenity in many rooms is a recliner, providing additional seating and relaxation space. While the hotel is generally quiet, with thick walls minimizing sound, some guests have reported occasional noise from hallways or neighboring rooms, including children running or doors slamming. Feedback on bathrooms is mixed; while some are spacious, issues such as slippery tubs, lukewarm water, slow drains, or backwards faucets have been mentioned. Housekeeping service is provided every four days, which some guests find infrequent, requiring them to request additional towels or toilet paper. A unique concern for some is static electricity due to the dry climate.

Dining & Food Quality
The hotel does not offer a complimentary breakfast, which is a frequent point of disappointment for many guests. Instead, a pre-determined snack-sized breakfast item is available for an additional charge, which most guests find to be of limited value and prefer to skip. While coffee is available in the lobby, some guests have noted it can be cold at times, though staff are generally quick to refresh it upon request. In-room coffee makers are provided, but often with only a single pod, which can be insufficient for some. Given the lack of on-site dining options, guests appreciate the hotel's proximity to a wide variety of restaurants and stores within a short driving distance. This allows for diverse food choices and the convenience of purchasing groceries to utilize the in-room kitchenettes. Overall, guests should plan for their dining needs outside the hotel, leveraging the nearby establishments or the in-room cooking facilities.

Location & Accessibility
The hotel boasts a highly convenient location, particularly for those visiting the Air Force Academy, as it is situated directly off I-25 and very close to the North Gate. This makes it an ideal base for families attending events or visiting students at the academy. Guests appreciate its easy accessibility to the freeway, allowing for smooth travel to various parts of the city and surrounding areas. The hotel is also well-placed for concert-goers, being within walking distance or a short drive to venues like the Ford Amphitheater. Many guests highlight the area as feeling very safe, which is a significant comfort, especially for solo travelers. While not in the immediate city center, its position provides a quieter environment without being too far from shopping, restaurants, and other local attractions. Ample parking is available directly on-site, and it is generally well-lit, adding to guest convenience and peace of mind. Some guests noted that traffic circles around the hotel can be initially confusing, but are manageable once familiar.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the receptionists for their welcoming demeanor and willingness to assist with inquiries and requests, often going above and beyond to ensure a pleasant stay. The housekeeping crew is also noted for their efficiency and the cleanliness they maintain. While many guests experience a quick check-in process, some have reported issues with reservations, particularly those made through third-party sites, leading to frustrating delays or complications upon arrival. Despite these occasional hiccups, the staff generally works diligently to resolve problems. The hotel's pet-friendly service is appreciated by animal owners, though some have noted a lack of clear communication regarding associated fees. Overall, the dedication of the team to providing attentive and accommodating service is a recurring theme, contributing significantly to positive guest experiences and fostering a sense of being at home.

Additional Information
Guests should be aware of several specific aspects that impact their stay. The hotel has a pet-friendly policy, which is highly valued by many, though some guests have expressed surprise at the pet fee being disclosed only upon check-in after signing paperwork. A key operational detail is the room cleaning schedule, with full housekeeping service provided only every four days; guests staying for shorter durations will not receive daily cleaning but can request fresh towels and toilet paper. Some guests have encountered issues with key cards deactivating frequently, requiring multiple trips to the front desk. There have been isolated reports of water temperature inconsistencies or faucets being installed in reverse, and some shower heads needing replacement. A unique environmental factor mentioned is static electricity in the dry climate, which some guests found noticeable. While most booking experiences are smooth, a few guests have reported significant reservation issues and double charging, which required considerable effort to resolve. Additionally, the hotel's refund policy for early departures is strict, with no refunds typically offered for unused nights.