Natur Hotel

This hotel offers a tranquil escape, distinguished by its expansive green areas and lush gardens that provide a serene, nature-filled ambiance right in the heart of the city. Its prime location makes it an excellent choice for sightseers and families looking to explore the area on foot, while couples can enjoy a peaceful and romantic setting. The consistently praised staff service and delightful breakfast further enhance the guest experience. For travelers seeking a blend of urban convenience and natural serenity, this hotel is an ideal fit. To maximize your comfort, consider requesting a room away from the main road if you are sensitive to noise, and be aware of the service fee that is applied at checkout.

Facilities & Amenities
The hotel provides a range of appealing facilities that cater to both relaxation and recreation. A highlight is the inviting heated pool, which is a favorite among guests, especially families. For entertainment, there is a well-equipped game room. The extensive gardens and green areas are a signature feature, offering a peaceful retreat with a playground, a charming treehouse, and even a fishing lake for children to enjoy. Guests also appreciate the convenience of covered parking on-site. While Wi-Fi is generally available throughout the property, some guests noted that the signal could be weak in certain rooms. Each room is also equipped with a safe for personal belongings.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness and comfort of the accommodations. Rooms are described as well-maintained, featuring comfortable beds and fresh, clean linens that ensure a restful stay. Many rooms are spacious and include a balcony, providing a pleasant outdoor space. The showers are highly rated for their hot and abundant water. For cooler temperatures, heaters are provided in both the room and bathroom, though some guests noted that the heating system is centrally controlled or primarily functions for cold air. While the furniture may appear traditional, it contributes to a cozy atmosphere. Some guests reported noise from outside, such as falling pinecones or rain on the roof, and a few mentioned issues with room acoustics.

Dining & Food Quality
The breakfast consistently receives high praise from guests, described as delicious and offering a wide variety of fresh and appealing options. The selection includes an assortment of juices, freshly baked cakes, various breads, and savory items such as quiches. The staff ensures timely replenishment of all food items, maintaining freshness throughout the breakfast service. Most guests find the variety to be excellent, though a few expressed a desire for even more options or noted specific items like waffles could be dry. The coffee is generally well-received, though some guests wished it was served hotter.

Location & Accessibility
The hotel boasts an excellent central location on the main avenue, allowing guests the convenience of walking to most major attractions and the city center, including the popular Covered Street. Despite its central position, the property maintains a remarkable sense of tranquility due to its expansive green areas, providing a peaceful retreat just a short distance from the bustling downtown. This makes it an ideal base for exploring the city on foot without the need for a car. Parking is readily available on-site, including covered garage options, which is a significant convenience for guests traveling by vehicle.

Staff & Service
The staff consistently receives glowing reviews for their exceptional service, described as friendly, attentive, helpful, and professional. Guests frequently highlight the warm welcome received at check-in and the staff's willingness to go above and beyond to assist with requests, often with remarkable efficiency. Their proactive approach and genuine kindness contribute significantly to a positive guest experience, making visitors feel truly at home and well-cared for throughout their stay. The team's dedication to providing excellent service is a recurring theme in guest feedback.

Additional Information
Guests should be aware of an additional 10% service fee that is applied at checkout, which some reviewers noted was not clearly communicated at the time of booking. The standard checkout time is 11:00 AM, which some guests found to be earlier than typical compared to other properties. For added convenience, a guest pantry is available for use. While rooms are generally well-equipped, some guests noted that the minibar is not pre-stocked and that televisions are not smart TVs, offering limited channels. There is also a tennis court available for use, though it incurs an additional fee.