OYO Hotel Corpus Christi North / I-37

This hotel is often chosen by guests seeking budget-friendly accommodation, though feedback indicates a highly inconsistent experience. While a few guests reported a clean and comfortable stay with friendly staff, the overwhelming majority of reviews highlight significant concerns regarding the hotel's overall condition and service. The property's location is frequently described as unsafe or sketchy, making it less suitable for families or solo travelers prioritizing security. Recurring issues include widespread reports of uncleanliness, poor room maintenance, and a general lack of essential amenities. Guests should be aware that the actual condition of the rooms and facilities often deviates significantly from online representations. To manage expectations, it is advisable for potential guests to thoroughly research recent reviews and consider the possibility of encountering substantial discrepancies between advertised features and the actual experience upon arrival.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is largely negative, with many guests reporting significant deficiencies. A common complaint is the lack of functional televisions or cable service in rooms, often accompanied by non-working lights. Access to Wi-Fi is frequently cited as unreliable or completely unavailable, hindering guests' ability to stay connected. The swimming pool, a feature many guests anticipate, is consistently described as being in a state of disrepair, often reported as having no water, being dirty with trash, or appearing green and unusable. Furthermore, guests frequently mention a shortage or complete absence of towels in their rooms, requiring them to seek them out or provide their own. Some rooms are also noted to lack essential safety features like working smoke detectors. While a few guests appreciated the presence of a microwave, refrigerator, and closet in their rooms, these positive mentions are isolated amidst widespread reports of non-functional or poorly maintained amenities.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is overwhelmingly negative, with numerous reports detailing unsanitary conditions and significant disrepair. Many rooms are described as dirty, with frequent mentions of cockroaches and bedbugs, along with stained sheets and mold in bathrooms. The overall room condition is a major concern, as guests report holes in walls, peeling paint, leaking toilets, and flooded floors. Essential in-room amenities are often missing or broken, such as non-functional lights and wobbly toilet seats. The beds are frequently criticized for being uncomfortable, with guests noting hard mattresses and exposed springs. While some reviews mention issues with noise levels from outside or neighboring rooms, the primary focus of guest dissatisfaction remains the pervasive lack of cleanliness and the poor state of maintenance throughout the accommodations.

Location & Accessibility
The hotel's location is a significant point of concern for many guests, frequently described as unsafe and sketchy. Numerous reviews highlight the presence of transients and homeless individuals in the immediate vicinity, leading to feelings of insecurity and discomfort. Guests often advise against walking in the area, particularly at night, due to these perceived safety risks. The surrounding environment is also noted for being generally unpleasant, with some guests mentioning its proximity to industrial areas. This aspect of the hotel's setting significantly impacts the overall guest experience, with many choosing to leave immediately upon arrival due to feeling unsafe. While specific attractions or transit options are not widely discussed, the prevailing sentiment is that the accessibility of the area is overshadowed by its perceived lack of security.

Staff & Service
Guest experiences with staff and service are predominantly negative, with numerous complaints regarding professionalism and helpfulness. Many guests describe the staff as rude, unprofessional, and unresponsive to concerns, often exhibiting a lack of care. The check-in process is frequently reported as problematic, with guests sometimes waiting for extended periods, encountering difficulties with reservations, or being required to interact through a window rather than a traditional lobby. Housekeeping service is a major point of contention, as reviews consistently mention rooms not being cleaned, a lack of fresh towels or sheets, and guests having to repeatedly request basic supplies like toilet paper. Issues with deposit refunds are also a recurring theme, with many guests reporting significant delays or complete failure to receive their money back. While a small number of guests found the staff friendly and helpful, these positive accounts are rare amidst widespread dissatisfaction with the overall level of service.

Additional Information
Guests frequently highlight significant issues regarding the hotel's deposit policy, with numerous reports of deposits not being returned in a timely manner, or at all, after check-out. This has led to considerable frustration and financial inconvenience for many visitors. Another prominent concern is the discrepancy between the hotel's online presentation and its actual condition. Many reviews describe the pictures online as misleading and inaccurate, stating that the property and rooms look nothing like what is advertised. This false advertisement creates a significant gap between guest expectations and reality upon arrival, often resulting in immediate dissatisfaction and a desire to leave. Potential guests are strongly advised to be aware of these recurring issues, particularly concerning the deposit return process and the stark difference between advertised images and the hotel's true state.