OYO Hotel Mobile, AL I-65 at Airport Blvd

This hotel is primarily chosen for its affordability and convenient location near major roadways, making it a consideration for budget-conscious travelers or those in need of a quick, no-frills stopover. However, guests consistently report a significant departure from expected hotel standards, encountering pervasive cleanliness problems, a severe lack of basic in-room amenities, and a mandatory cash deposit upon arrival. The property is frequently described as being in a state of disrepair, with many facilities being non-functional. While some guests find the location suitable for brief stays, others strongly advise against it due to the numerous reported deficiencies. For those who still choose to stay, it is highly recommended to bring all personal toiletries and towels, and to confirm the availability of specific amenities directly with the hotel prior to arrival to manage expectations.

Facilities & Amenities
Guests frequently report that many advertised facilities are either non-functional or in a state of severe disrepair. The swimming pool is consistently described as empty, green, or filled with trash, rendering it unusable. The elevator is often out of service, forcing guests to carry luggage up multiple flights of stairs. Access to reliable internet is a common complaint, with Wi-Fi being either non-existent or extremely slow, making it difficult to stay connected. Basic conveniences like ice machines and vending machines are often broken or offer a very limited selection. Furthermore, the ATM on-site is frequently reported as non-functional, causing inconvenience for guests needing cash for the mandatory deposit.

Cleanliness & Room Comfort
The most prevalent and severe issues reported by guests relate to cleanliness and room comfort. Many reviews highlight the presence of roaches and other bugs throughout the rooms, often found on beds, walls, and personal belongings. Bed sheets are frequently described as dirty, stained, or lacking proper covers, with some guests finding hairs or other debris. Bathrooms are a significant concern, often reported as filthy, with stained bathtubs, broken fixtures, and a lack of basic supplies like toilet paper and towels. Rooms often have an unpleasant smell, and many feature holes in walls or doors, broken AC units with exposed wires, and non-functional televisions lacking remotes or cable service.

Location & Accessibility
The hotel's location is one of the few aspects that receives some positive mention, primarily due to its proximity to major highways and various local establishments. Guests appreciate its convenience for quick access to food, grocery stores, and gas stations. While some reviews describe the immediate surrounding area as less desirable, the hotel itself is noted for its accessibility for travelers passing through. Parking is available, though some guests have raised concerns about the general safety of the property's exterior. The convenient location is often cited as the primary reason for booking, despite the numerous internal issues.

Staff & Service
Feedback regarding staff and service is largely negative, with many guests reporting rude or unhelpful interactions. The check-in process is frequently described as problematic, with long waits and unexpected demands for cash deposits. Guests often encounter staff who are unwilling to address issues such as dirty rooms, lack of amenities, or requests for refunds. While a few isolated reviews mention a "nice receptionist" or "helpful staff," the overwhelming sentiment points to a general lack of professionalism and attentiveness. Attempts to resolve problems, particularly regarding refunds for unsatisfactory stays, are often met with resistance or unresponsiveness.

Additional Information
A recurring and significant point of contention for guests is the mandatory cash-only deposit, typically $50, which is often not disclosed during online booking and must be paid upon arrival. This policy, coupled with frequently non-functional on-site ATMs, causes considerable inconvenience. The hotel is often described as being under renovation, which guests report as contributing to the widespread disrepair, lack of amenities, and general untidiness, though the renovation status appears to be ongoing for an extended period. Guests also frequently report difficulties in obtaining refunds for unsatisfactory stays, even when accommodations are deemed uninhabitable, leading to frustration and a sense of being misled.