Palace Royal by Hotel Jaro (Québec-City, Canada)

Palace Royal by Hotel Jaro (Québec-City, Canada)

About Palace Royal by Hotel Jaro

Centrally located in the heart of downtown Quebec City and just minutes from Parliament Building and Morrin Centre, Palace Royal by Hotel Jaro is a smoke-free hotel that offers modern accommodations with easy access to Basilique Cathedrale Notre Dame de Quebec. Québec City Jean Lesage International Airport is just a short drive away. All rooms are equipped with air conditioning, flat-screen TV with cable channels, microwave, refrigerator, and an in-room safe. High-speed wireless Internet access is provided in each room. Private bathrooms include hairdryers and complimentary toiletries. Some units come with a seating area. Palace Royal by Hotel Jaro features a 24-hour front desk, indoor pool, fitness centre, sauna, a computer station, and concierge services. Private parking is available for a surcharge. A full breakfast is offered for a surcharge each morning. The onsite Beffroi Steak House restaurant is open for breakfast, lunch, and dinner. Room service is available. Nearby attractions include Le Capitole and Citadelle of Quebec.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

775 avenue Honore-Mercier, G1R 6A5, Québec-City, Canada

Rating overview

8.3
trivago Rating Index based on 2949  reviews from:
  • Expedia(8.4/10),
  • Hotels.com(8.2/10)
  • Location
    Excellent  9.3 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Excellent  8.9 / 10

Positive Reviews

positive:

Close to Old Quebec

Many guests like the central location and say that a vibrant shopping street with a great supermarket is just one block away. Others note that Old Quebec is within walking distance, and add that many restaurants, parks, and pharmacies are easily reachable.

positive:

Nice rooms

Most guests comment that the rooms are nicely decorated, and add that the beds are comfortable and there is enough storage space for clothes. Others mention that the bathrooms look brand new, and like that the water pressure in the shower facilities is powerful.

positive:

Friendly staff

Many guests say that the employees are friendly and can always provide guests with directions to local attractions in Old Quebec. Others note that housekeeping staff keeps the rooms spotless without disturbing guests early in the morning.


Negative Reviews

negative:

Disappointing breakfast

Several guests feel that the breakfast could be better and say that there is not much to choose from. Others comment that the waiters are not attentive, and add that the breakfast is a bit on the expensive side.

negative:

Old towels

Some guests report that the towels need upgrading, and comment that they look old and worn out. Others mention that towels at the pool are also in bad shape, and suggest that hotel management invests in new towels.

negative:

Tight parking and smell of chlorine in the pool

Several guests point out that the underground parking is dark, and say that there is not that much free space between the cars. Others comment that the water temperature in the pool could be cooler, and note that the pool smells of chlorine.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Elevator
  4. Gym
For children
  1. Childcare
Wellness / Spa
  1. Massage
  2. Sauna
  3. Hot tub
Accessibility
  1. Wheelchair accessible
  2. Accessible bathroom
  3. Accessible parking
Room facilities
  1. Ironing board
  2. Television
  3. Central heating
  4. Air conditioning
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

775 avenue Honore-Mercier , G1R 6A5 , Québec-City , Canada
Telephone: +1(800)5675276 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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