Palma Real Hotel & Casino, San José, Costa Rica -

Palma Real Hotel & Casino (San José, Costa Rica)

Palma Real Hotel & Casino (San José, Costa Rica)

About Palma Real Hotel & Casino

Palma Real Hotel & Casino is a four-star hotel featuring twenty-four hour fitness facilities, a business center and complimentary self-parking. The hotel is just over eight miles away from San José Airport. Room amenities include air-conditioning, a LCD TV with satellite access, an in-room safe, a minibar, free wireless Internet access and a coffee/tea maker. Guests can enjoy daily housekeeping, a turndown service and free toiletries. Palma Real Hotel & Casino features a garden, a twenty-four hour front desk, ticket/tour assistance and a laundry service. Members of staff are fluent in Spanish and English. A complimentary breakfast is served each morning and twenty-four hour room service is available. The hotel’s onsite restaurant specializes in international cuisine and serves dinner only. The hotel is a mile away from Spirogyra Butterfly Garden and the Museum of Costa Rican Art.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


200 Mts. Norte del ICE Sabana Norte, 694-1005, San José, Costa Rica

Rating overview

  • Location
    Good  7.5 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews


Members of staff are very friendly and considerate

The general consent amongst most guests was that the staff members are bilingual, vastly trained and very professional in carrying out their tasks. Their warm and pleasing demeanour makes it easy for them to build a strong connection with guests and this contributed to overall satisfaction.


The food at the restaurant is delicious

Guests at the hotle are offered a complimentary buffet breakfast which is really skillfully prepared. There is an array of hot and cold dishes served and most guests were spoilt for choice because of the diversity of the dishes on offer.


The hotel provides complimentary airport transport

The free airport shuttle provided was a huge plus to many guests who had flights to catch. The shuttle was on time and had enough seating capacity. Guests with early morning flights were easily accommodated as its operating hours started quite early.

Negative Reviews


There is poor sound insulation in the rooms

Quite a number of guests complained about the walls which appeared to be too thin. Noise from television sets and loud conversations carried easily from room to room. Majority of the affected were the light sleepers could not have a restful night's sleep.


Wi-Fi not available in some the rooms

The Wi-Fi signal is very weak if at all present in some of the rooms. Slow speeds are also experienced in a few public areas.


A few of the hotel's prices were quite high-priced

Some guests have complained about the pricing of items such as room rates, drinks and food items. They felt that they were overpriced and that did not meet their standards.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
  2. Eco-friendly hotel
Suitable for
  1. LGBT friendly
For children
  1. Kids stay for free

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


200 Mts. Norte del ICE Sabana Norte , 694-1005 , San José , Costa Rica
Telephone: +506(290)5060 | Fax: +506(232)9058 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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