Parrot Key Hotel & Villas

This hotel offers a serene and tropical oasis, distinguished by its multiple heated pools and lush, well-maintained grounds that create a secluded atmosphere. It is an ideal choice for couples seeking a romantic and quiet escape, families who appreciate spacious accommodations and varied recreational options, and sightseers looking for a peaceful base away from the bustling city center. Guests consistently praise the hotel's tranquil ambiance, comfortable rooms, and the attentive service provided by the staff. To make the most of your stay, consider utilizing the convenient shuttle service for easy access to downtown attractions and be sure to explore the various pool areas and sandy relaxation spots for ultimate unwinding.

Facilities & Amenities
The hotel boasts an impressive array of facilities, with its four heated pools being a standout feature, ensuring guests can always find a comfortable spot to relax without feeling crowded. One of these is an adults-only pool, providing a quieter environment. Guests also enjoy the sandy area with hammocks and loungers, perfect for unwinding and watching sunsets. A convenient shuttle service is available, offering transport to downtown and a local beach, which many guests found invaluable. For those looking to stay active, there is a fitness center, though some guests noted it was small. Additionally, the concierge is frequently mentioned for being helpful in arranging activities and providing local recommendations, and water sports are available on-site.

Cleanliness & Room Comfort
Guests generally find the rooms to be exceptionally clean and spacious, often described as spotless and well-appointed. The comfortable beds and quality linens contribute to a restful sleep. Most guests appreciate the clean and well-maintained bathrooms, often featuring large showers, though some experienced issues with inconsistent hot water temperature or shower pressure, and a few noted minor wear or leaks. Many rooms offer private balconies or patios, some with direct access to sandy areas or views of the water, enhancing the overall experience. While the hotel generally maintains a quiet ambiance, some guests occasionally reported noise levels from adjacent rooms or the pool areas, and a few mentioned a musty smell in their rooms.

Dining & Food Quality
The on-site restaurant and pool bar receive mixed but generally positive feedback for their offerings. Many guests found the food quality to be good to very good, with some highlighting delicious meals and drinks. The drinks are frequently praised for their quality and variety, though they are often noted as being expensive. Breakfast is available, but some guests found it to be overpriced with limited options and occasionally slow service. The menu at the restaurant is described as somewhat limited by some, and there were instances where certain items were unavailable. Despite these points, the convenience of having dining options directly on the property is widely appreciated, and the staff at the restaurant and bar are often commended for their friendly and attentive service.

Location & Accessibility
The hotel's location is considered advantageous by many, offering a peaceful retreat while remaining accessible to key areas. It is a short drive from downtown Key West and Duval Street, providing a balance between quiet relaxation and vibrant nightlife. Guests appreciate the proximity to shopping and groceries, with a pharmacy directly next door and a shopping center across the street. The complimentary shuttle service to downtown and a local beach is a significant convenience, though its limited operating hours, particularly the early last return, mean that Uber/Lyft services are frequently used for evening outings. A notable point of feedback is the mandatory valet parking, which guests found expensive and sometimes inconvenient, as it is the only parking option available.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and professional demeanor of the team, from check-in to departure. The valet service is often commended for its efficiency and courteousness, despite the mandatory nature of the parking. The concierge is also noted for being very helpful in providing local recommendations and assisting with booking excursions. While most experiences with housekeeping are positive, some guests reported inconsistencies in daily service, noting that rooms are cleaned upon request rather than automatically, which occasionally led to delays or missed services. Overall, the dedication of the staff significantly contributes to a positive guest experience.

Additional Information
Guests should be aware of several important details that impact the overall stay. A significant resort fee is charged daily, which some guests felt was high given the amenities included, such as basic pool towels and bottled water. The hotel operates a strict no-smoking policy across the entire property, which is appreciated by many. While there are attractive sandy areas, guests note there is no direct beach access to the water from the property. The hotel's housekeeping policy means rooms are not serviced daily unless specifically requested, which surprised some visitors. The presence of cats and roosters roaming the grounds adds a unique, charming local touch. Some guests found the music played around the pools to be loud and not always to their taste, and there were isolated concerns regarding accessibility, particularly the lack of elevators for upper-floor rooms.