Parthenon Hotel

The hotel is often highlighted for its central location, offering easy access to the city's attractions, and its rooftop bar which provides impressive panoramic views. While many guests find the hotel to be a good value for money option, particularly for budget travelers, young people, and party-goers looking to be close to the action, feedback on the overall experience is notably mixed. The hotel's proximity to the Old Town and beach makes it convenient for sightseers and those wanting to explore on foot. However, recurring themes in reviews point to significant concerns regarding cleanliness and noise levels, which can impact the quality of rest. To ensure a more comfortable stay, guests are strongly advised to inquire about the condition of their specific room upon arrival and be prepared for potential disturbances from other guests or external sources. Additionally, it is crucial to confirm any extra charges, such as for air conditioning, as this has been a frequent point of contention.

Facilities & Amenities
The hotel features a swimming pool that some guests find nice and refreshing, though many note that it receives limited sunlight throughout the day due to surrounding buildings, making it feel cold. There are also concerns about the pool area's maintenance, with mentions of broken chairs and exposed cables. The rooftop bar is a popular amenity, praised for its pleasant atmosphere, music, and scenic views, with some guests enjoying the cocktails offered. However, some reviews indicate it may not always be open or can be a source of noise. Connectivity is a significant issue, as the Wi-Fi is consistently described as poor or non-functional in many areas. A major point of dissatisfaction is the air conditioning, which incurs an extra daily charge, often not disclosed upfront, and is frequently reported as dirty, malfunctioning, or leaking. The elevator is also a common complaint, described as noisy, clunky, and occasionally getting stuck. Other in-room amenities like the fridge are sometimes noted as broken or unhygienic, and basic items like kettles or cups are often missing.

Cleanliness & Room Comfort
Cleanliness is a predominant concern among guests, with numerous reports of rooms being very dirty upon arrival, featuring dust, hair, and even ants or cockroaches. Many reviews highlight issues with stained towels and bed linens, and a general lack of thorough room cleaning during stays, with some guests reporting no cleaning or towel changes for several days. The bathroom areas frequently draw criticism for being small, in need of renovation, and showing signs of mold on shower curtains or walls. Some bathrooms lack basic amenities like shelves for toiletries or proper shower hooks, leading to water spillage. While some guests find the beds comfortable, others describe them as hard or having stained mattresses. A significant and recurring complaint is the high noise levels within the hotel; thin doors mean guests can hear everything from adjacent rooms and hallways, leading to frequent disturbances from shouting, loud conversations, or slamming doors, particularly at night, making restful sleep difficult for many.

Dining & Food Quality
Feedback on breakfast at the hotel is largely negative, with many guests advising against paying for it due to its poor food quality and limited selection. Descriptions often include basic items such as bread, butter, a single type of ham and cheese, and filter coffee, with some reviews even mentioning the presence of ants near the food. Guests frequently express disappointment with the lack of variety, noting the absence of hot options like eggs or bacon, and fresh items such as fruit or yogurt. The breakfast area itself is sometimes described as untidy, with broken chairs. While some guests acknowledge the low cost of breakfast, they generally feel it does not offer good value for money given the underwhelming and unappetizing options provided. Overall, the dining experience, particularly for breakfast, falls short of guest expectations, prompting many to seek alternative options at nearby establishments.

Location & Accessibility
The hotel's central location is consistently praised as one of its strongest assets. Guests appreciate its proximity to the Old Town, which is often just a short walk away, and its easy access to the beach, typically within a few minutes. The surrounding area is well-equipped with a variety of restaurants and shops, providing convenience for dining and leisure. The hotel is also conveniently situated near public transportation hubs, including an airport bus stop and the port, making arrivals, departures, and island exploration straightforward. While the location is generally considered safe and ideal for exploring the city on foot, some guests mention that the immediate vicinity can be lively, especially at night. For those traveling by car, parking is available nearby, with some guests reporting success in finding spots almost directly outside the hotel.

Staff & Service
The staff at the hotel receive mixed reviews, though many guests highlight their friendly and helpful demeanor, particularly the reception team. Many appreciate the attentive service and willingness of staff to assist with directions, local tips, and resolving issues. Some guests commend the quick check-in process and the staff's patience, especially when dealing with language barriers or booking changes. However, a notable number of reviews describe instances of unprofessional or rude behavior, with staff sometimes being perceived as unhelpful or dismissive, particularly when addressing complaints about room conditions or extra charges. The room cleaning service is a frequent point of contention; while some guests report regular cleaning, many others complain about infrequent or inadequate service, including a lack of fresh towels or failure to empty bins, often attributing this to staff shortages or lack of oversight.

Additional Information
A recurring theme in guest feedback pertains to booking discrepancies, particularly regarding the inclusion of air conditioning, which many guests were surprised to find was an additional daily charge despite their booking confirmation. This often led to frustration and disputes upon arrival. The hotel appears to be undergoing some form of renovation or is in need of significant updates, as many reviews mention rooms being old, worn out, or having visible water damage, with some construction noise reported. Despite these issues, some guests still perceive the hotel as offering value for money given its prime location and budget-friendly rates, especially for those with lower expectations for amenities and room quality. However, others strongly feel that the overall experience does not justify the cost, labeling it a "rip-off" due to the numerous deficiencies.