The Best Western Pentagon Hotel - Reagan Airport Hotel is perfectly placed for air travelers visiting Washington, and offers a location within five miles of the White House, Smithsonian Institution, and Lincoln Memorial. The 199 rooms at the Best Western Pentagon Hotel - Reagan Airport Hotel are spacious, air-conditioned and en-suite. Each room has cable TV, free Wi-Fi, and free local calls. Mobility accessible rooms are also available. The hotel itself has a business center, a fitness center and a seasonal outdoor pool, plus a laundry, free parking for all guests, and free Wi-Fi in public areas. Breakfast is a complimentary buffet with hot and cold food. For lunch and dinner immerse yourself in traditional American cuisine at the onsite Monuments Restaurant & Lounge. There are plenty of other dining options just over a mile from the property. The hotel is just a mile from the Pentagon. Reagan Airport, Arlington National Cemetery, the Holocaust Museum, and the Washington Monument is only about four miles away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The combination of the hotel's proximity to the airport, and the airport shuttle between the two, make this an ideal location for air travelers who are passing through. Many guests felt that this was a priority for them, and that a stay at the hotel helped to take as much of the hassle of traveling as possible.
The majority of guests who mentioned the breakfast described it as great, with plenty of choice and good service too.
Overall, guests felt that the combination of a good quality free breakfast, shuttle service, and convenience of travel made this hotel good value for money, and has a far more favorable rate than they expected, particularly when compared with other hotels in the area.
While many guests have been pleased with their stay overall, a few have described the customer service as quite poor, particularly at the reception desk, where they felt the staff could sometimes be rude or dismissive both in greeting the guests and dealing with any problems.
A few guests reported lumpy pillows, lumpy mattresses, and generally uncomfortable beds.
Most guests were pleased with the quality of the accommodation, but some said they felt the hotel would benefit from some work. Among the issues a small number of guests had were doors that didn't close or had missing handles, peeling paint, phones that didn't work, and bathrooms that had damaged fittings.
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