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Portland Regency Hotel & Spa (Portland, USA)


Portland Regency Hotel & Spa (Portland, USA)

About Portland Regency Hotel & Spa

Guests  at the Portland Regency Hotel & Spa, Maine, can treat themselves to a luxurious facial or massage at the on-site spa and those who like to keep fit and active can enjoy an energetic work-out at the hotel’s gym. The rooms feature flat-screen TV’s, hairdryers, iPod docks, air-conditioning units, irons and ironing boards, robes, complimentary toiletries and free Wi-Fi. The Portland Regency Hotel & Spa boasts 95 rooms, a restaurant, bar/lounge in addition to a fully-equipped spa, fitness center and conference facilities. Valet parking is also available. The Twenty Milk Street Restaurant offers a wide range of seasonal dishes made using local ingredients such as freshly caught fish whilst guest can enjoy light snacks and an extensive drinks list at the bar. Portland Museum of Art, Hadlock Field and the Old Port are all in close proximity to the hotel. Eastern Promenade and Victorian Mansion are also close by.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool(Unavailable)
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 2175  reviews from:
  • Expedia(9.2/10),
  • Location
    Excellent  (9.5 / 10)
  • Rooms
    Very good  (8.1 / 10)
  • Service
    Excellent  (8.9 / 10)
  • Cleanliness
    Excellent  (9.2 / 10)
  • Value for money
    Good  (7.9 / 10)

Positive Reviews


Quality on-site facilities.

Guests were complimentary about the hotel's leisure facilities including the on-site spa and fitness center. Those who had treatments said that they were carried out by professional and knowledgeable therapists and that they found the experience very soothing and relaxing. The gym was also popular with many guests who said that it was well presented and contained modern equipment.


Close to attractions and amenities.

The hotel is centrally located and guests were pleased to find that they could walk to many of the city's landmarks including the Old Port and the Harbor. Those who wanted to dine out only had a short stroll to some of the numerous cafes and bistros whilst many also appreciated being close to the main shopping area.


High level of hospitality.

Guests said that the level of service at the hotel was quite high and appreciated all the little extras such as complimentary coffee and pastries delivered to their rooms in the morning as well as the evening turn down service.

Negative Reviews


Dark and dated decor.

The decor in the rooms has been described as dated with guests objected to the old fashioned furniture and upholstery as well as the dark painted walls. Many observed that the rooms have not been modernized for the past few decades and are now in need of refurbishment.


Issues with air-conditioning.

Guests who used the air-conditioning units in their rooms said that they were very loud and that due to the disturbing noise many were reluctant to switch them on in the evenings as they interrupted their sleep.


Poor Wi-Fi signal.

Those who wanted to connect to the internet from their rooms were disappointed to find that the signal was very weak and many said that they were unable to connect from their rooms throughout their stay.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Hydrotherapy
  7. Body treatments
Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Elevator
  4. Gym
  5. Parking
  6. Terrace
  7. Bell service
  8. Pets allowed
  9. Hotel bar
  10. Hotel safe
  11. Conference rooms
  12. Non-smoking rooms
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible parking
  3. In-room accessibility
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Air conditioning
  9. Cosmetic mirror
  10. Radio
  11. Satellite TV
  12. Telephone
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00


20 Milk Street , 04101 , Portland , USA
Telephone: +1(207)7744200 | Fax: +1(207)7752150

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